Listen, people, Listen..

[dmsalem00.livejournal.com]

Techie:"Thank you for calling **** Business Technical Support, my name is ****, may I have your name please?"
End-User:"Hi yes I have a **** ********* and the system is Millenium 2000 and I can't connect to the internet, I have SBC yahoo and I can't get online and it keeps coming up with this "Internet Explorer has something an error and has to close."

Techie:"Ma'am, do you have the [ID Number] of the system you're calling about?"

End-User:"Oh sorry yes it's ********."

Techie:"Thank you Ma'am, you're covered under home support, please hold a moment."

All this unpleasantness can be skipped if you'll just listen to the nice Tech when he answers the phone..
-----------
"Hold on let me put this dog outside..."
This dog? Sounds more like a dog pound..
And AOL 9.0 screwed up your computer? Big suprise...

Comments

[codedigital.livejournal.com]

I am finally wiping a PC that AOL royally screwed up after about 10 hours working on it. Damn I hate AOL 9.0, and every version before it.

[firthy.livejournal.com]

The trick is to just use the Dialler app, nothing more.

[codedigital.livejournal.com]

If I could only convince the client of that.