Oh, this is gold..

[jahbulon.livejournal.com]

Win XP

cust advises she cannot browse or email
cust advises she is connected using (not this ISP) broadband
advised cust will need to contact (not this ISP)
cust advises she has tried it on a different computer and is still having same problem
cust advises she tried using (this ISP) dialup on that computer
cust advises she had it plugged into a different phone line as well

asked of cust : you tried connecting on two different computers, with two different ISPs, two different connection methods and two different phone lines, and you still had the same problem?

cust says yes.
cust hangs up


I think she realised that her lies made no sense and hung up immediately to avoid a) discovery of those lies and b) embarassment at same...

The first thing I thought of saying when she told me all that was "Hmm, you seem to be experiencing some kind of odd pebcak field effect"

I'm glad she hung up, it would have been hard to troubleshoot... I guess she called the other ISP heheh.. I hope for the sake of the tech who took the call that she refined her lies somewhat

Comments

[ozdeadmeat.livejournal.com]

Nahhh that would of been easy to trouble shoot man, spend 10 minutes, if no joy tell her to go by a faster computer. And when she buys it get someone to install it for her. Thats the way the economy works. Take money away from the stupid people and give it to the smart ones.