Idiots! (xposted to my journal)
Aug. 9th, 2004 10:45 amOne guy at one of our locations screwed up his PC with Malware/Spyware/Crapware/wasteoftimeware etc. Me and another tech have been going back and forth with him for a week or two because we just can't reload it right now. No time and the big company is reimaging or replacing all PCs in the coming weeks anyway. Why should we bend over backwards for you when you're the one that screwed up? (The director of my dept agreed)
The final nail in the coffin came when he said he ran out of space on his C drive thanks to this. "What else can I do?"
So I told him to delete temporary files. I specifically told him which folders to check.
Get a call back later "It says Windows is no longer installed . . . It can't find critical files" Someone deleted C:\Windows. *sigh*
So now he had nothing and I had nothing decent to send him. He needed something.
So I dusted off a Pentium 75 with 16MB of ram and shipped that down to him YAHAHAHAHA I told him to deal with that until the big company does their thing.
I come in this morning and he overnighted his tower up to me anyway. What a waste of money.
I didn't bother to call or write any explanation I just took the box to our FedEX machine and set it up to be shipped back to him ground. It'll be there in more than enough time for the big company to reimage it.
The final nail in the coffin came when he said he ran out of space on his C drive thanks to this. "What else can I do?"
So I told him to delete temporary files. I specifically told him which folders to check.
Get a call back later "It says Windows is no longer installed . . . It can't find critical files" Someone deleted C:\Windows. *sigh*
So now he had nothing and I had nothing decent to send him. He needed something.
So I dusted off a Pentium 75 with 16MB of ram and shipped that down to him YAHAHAHAHA I told him to deal with that until the big company does their thing.
I come in this morning and he overnighted his tower up to me anyway. What a waste of money.
I didn't bother to call or write any explanation I just took the box to our FedEX machine and set it up to be shipped back to him ground. It'll be there in more than enough time for the big company to reimage it.