Nah, we don't need to know, why would we?

[jahbulon.livejournal.com]

The ISP I do tech support for is just about to enable throttling of speeds on ADSL accounts.. When you reach a certain gig allowance you'll be slowed down.
They're going to do it in about 4 hours, 5 am.

We here in customer service found out about an hour and a half ago, and then only by chance.

WHY THE FUCK DIDN'T YOU TELL US DAYS AGO.

So, you're about to add software to the server which will affect ALL our customers and you expect it all to last 15 mins.

HAH Fuck this company is just RETARDED

Comments

[valiskeogh.livejournal.com]

do you work for the place i used to work for?

they would bring a new isp online, inet tech support, with NNNOOOOO notice to the people answering the phones...

[jahbulon.livejournal.com]

Sounds like it..

Great icon.. Love the goth two-step ;)

[valiskeogh.livejournal.com]

thanks! made it me-self!

[bdinger.livejournal.com]

That seems like a really shitty solution to a fairly real problem.

I mean, unless they have something new I don't know about, retraining a DSL at a different speed usually results in serious problems.

Anyway, nice. I hate ISP's like that.

[boredevilperson.livejournal.com]

One of my coworkers used to be really bad about rebooting servers without telling me. All of a sudden I'd get a flood of calls "I CAN'T GET ON THE INTRANET! JABBER ISN'T WORKING!!!!" etc etc etc

So I'd have to track him down to make sure he did this on purpose and it wasn't something he didn't know about. :p

After a few times of that (and me giving him plenty of shit) he eventually started telling me when he was going to take a server down. :p