[identity profile] jacobine.livejournal.com posting in [community profile] techrecovery
Email from user:

Hi there,

Is it possible to set the exchange server to not send reminders of "your mailbox is over its size limit" every 15 min? I'm traveling overseas and just this weekend I have received over 100 "reminders". All this emails and making my email retrieval very slow and they also contribute to increase the amount of my mailbox.


Note, our limit on email box size is 500MB.

I want to respond something like: The main purpose of the message is to annoy you until you fix it.

I'll probably allude to that, and then tell him to clear out his deleted items and sent items, and it should stop. And tell him to go into the webmail to do it, rather than trying to use Outlook-the-Behemoth.

Yes, the message is annoying. But if we don't have it send constantly, then it means people will claim they never got it and whine even more.

Date: 2004-08-09 07:11 am (UTC)
From: [identity profile] bdinger.livejournal.com
You are much, much, MUCH less evil than I.

My users get 24 hours to delete stuff and get under their size limits on both their mail spool, and on their network folders. If not, I just go in there and start deleting stuff myself.

Oh man is it ever fun.

However, the scary part is that most of the dumb fuckers never even notice!

Oh well, more fun for me, I guess.

Date: 2004-08-09 07:16 am (UTC)
From: [identity profile] servermonkey.livejournal.com
If only I could just delete e-mails from our user accounts. Granted, most of our users are only allowed 7 Mb, but if they had 500 Mb, I mean come on. . .clean out your messages from time to time, or if, you're getting such a large volume of e-mail, use an e-mail client.

Date: 2004-08-09 07:25 am (UTC)
From: [identity profile] bdinger.livejournal.com
Yeah, my users would go insane stupid if they had 500MB. As it is, we don't do anything until 100MB, or if we need space on that disk array.

Actually, I'm pro messages-staying-on-server. With clients OTHER THAN OUTLOOK this helps to eliminate most retarded virii, and also gives you control/big brother capability. I hate the big brother aspect of admin jobs, but frankly most users aren't smart enough to take care of themselves, so you have to do it.

Date: 2004-08-09 07:38 am (UTC)
From: [identity profile] wyrdlinks.livejournal.com
most users aren't smart enough to take care of themselves, so you have to do it.

Hear Hear! The poor little dears can't even understand the difference between "logged out", "turned off" or "locked" when it comes to how to leave there PC's at the end of the day.

Date: 2004-08-09 07:40 am (UTC)
From: [identity profile] bdinger.livejournal.com
Heh, don't get me started on that one ;).

Thankfully most are still used to the Windows 98 days, so telling them to hit ctrl-alt-delete and "lock computer" isn't too hard. In fact, most are getting REALLY good about it.

However, there are always bad apples...

Date: 2004-08-09 07:31 am (UTC)
From: [identity profile] bdinger.livejournal.com
550MB!? Jesus. That's insane.

I mean, I have 2.2 shit-tons of email, espescially since i was on vacation last week, and I'm only using about 28MB. Even my personal web/mail server - where i keep EVERYTHING - only is using about 180MB.

Users. I <3 them.

Date: 2004-08-09 07:46 am (UTC)
From: [identity profile] bdinger.livejournal.com
But I'm the helpdesk, so I get a ton of email every day, and we reply-to-all so we can keep track of who answered what.

Actually, I can see that. I used to work for an ISP, and there I would archive EVERYTHING work-related. I had something like a 300MB mail spool when i quit.

Hell, we had a huge directory on the office server for our "manager" account, and that archive was in the multiple gigabytes.

So, yeah, I can understand for types like you, and the engineers.

But, most users it's just jokes and dumb shit. Oy :)

Date: 2004-08-09 07:37 am (UTC)
From: [identity profile] wyrdlinks.livejournal.com
550MB! Fecking Hell! My lot get 64Mb each - there are two who have more, they are the regional managers, and they get 100Mb each.

Given that my lusers are recruitment consultants, and they get sh!tloads of CV's in each day, I suppose it's forcing them into good habits.

I can't go into their boxes myself

It's written into the T&C's for our users that I (or anyone else the financial director appoints) can go in, can delete stuff, can read stuff, can move stuff around. As long as I can justify it to the FD, I'm cool.

My lot get one notice every 24 hours.

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