(no subject)

[dmsalem00.livejournal.com]

What is this irrational fear end-users have of rebooting their computer? Is it really that bad?

Comments

[almjbs.livejournal.com]

They don't want to wait to have to start that damn thing up again and close out all programs and all that jazz.

That's all.

[boredevilperson.livejournal.com]

"BUT I ALREADY DID IT!!!!! WAAAAAAHHHHHHHH" "So do it again"

[nachoha.livejournal.com]

I think it's just impatience most of the time, some people's computers take a long time to boot. (Which seems like 10x longer when you're sitting there watching and waiting)

[opoth.livejournal.com]

I think it's because deep down they realize there's a 50/50 chance that this 10 year old computer they "rescued" from the salvage yard won't boot up the next time they turn it on.

I deal with a lot of cheap/poor end users (I work for an ISP with a large presence in rural areas)

[torkell]

Reboot? I just leave mine in hibernation all the time. Being WIn2k it's solid enough that I can do that, and I only restart it when it either screws everything up or some install requires it.

[snow-leopard.livejournal.com]

Its just tech-fear. One of the users I babysit refuses to change his passwords unless I am standing behind him to check he "doesn't do anything wrong". No idea what he thinks will happen if I'm not there!

[dmsalem00.livejournal.com]

Ok, I think we've beaten into our techs at this point the difference between "reboot" and "reinstall" Windows.

Now we have to work on the end-users. I hear it more out of them than us these days.

[oddball42.livejournal.com]

one thing i notice that they seem to get reboot confused with reformat. this could be part of it.

[taiirei.livejournal.com]

Mmmm... negative conditioning. Maybe something bad happened last time... and now they're too scared to do it again.

[dmsalem00.livejournal.com]

bad = they had to doubleclick the icon for bonzai buddy to get it to open last time they rebooted.