My God - unedited notes
Aug. 6th, 2004 07:45 pmcust wishes to reopen account
advised cust contact accounts dept
cust advises can't get her email
advised cust account is inactive and she will need to speak to accounts dept
cust advises she cannot see why she needs to speak to the accounts dept
advised cust as the account is currently inactive, it cannot be used
advised cust accounts are the only ones who can change that status
cust advises she needs a tech to help her with her email
advised cust as the account is currently inactive it cannot be used
advised cust accounts are the only ones who can change that status
cust advises she was told it would be fine until the 8th
advised cust that may be the case, but the account is currently inactive
advised cust the accounts dept can help her
cust advises she needs a tech for her email
advised cust the account is inactive and needs to be reopened by the accounts dept only
advised I am in tech support and cannot change the status of the account
cust wants ME to help her with her email
advised cust account is closed
advised she needs to speak to accounts dept and until that has occurred absolutely nothing can be done, she will not receive email, she will not be able to connect and no-one else, but the accounts dept, can help her
call closed
advised cust contact accounts dept
cust advises can't get her email
advised cust account is inactive and she will need to speak to accounts dept
cust advises she cannot see why she needs to speak to the accounts dept
advised cust as the account is currently inactive, it cannot be used
advised cust accounts are the only ones who can change that status
cust advises she needs a tech to help her with her email
advised cust as the account is currently inactive it cannot be used
advised cust accounts are the only ones who can change that status
cust advises she was told it would be fine until the 8th
advised cust that may be the case, but the account is currently inactive
advised cust the accounts dept can help her
cust advises she needs a tech for her email
advised cust the account is inactive and needs to be reopened by the accounts dept only
advised I am in tech support and cannot change the status of the account
cust wants ME to help her with her email
advised cust account is closed
advised she needs to speak to accounts dept and until that has occurred absolutely nothing can be done, she will not receive email, she will not be able to connect and no-one else, but the accounts dept, can help her
call closed
no subject
Date: 2004-08-06 06:44 am (UTC)Too bad you cant pull a Lucy Lu from Charlie's Angels 1 -
" No! " " NO! " " NoOOo! " - Call closes.
Bottle
no subject
Date: 2004-08-06 06:47 am (UTC)I waste my life with tech support.
no subject
Date: 2004-08-06 10:01 am (UTC)Bottle
no subject
Date: 2004-08-06 10:21 am (UTC)no subject
Date: 2004-08-06 09:54 pm (UTC)no subject
Date: 2004-08-06 10:29 pm (UTC)I actually left out a couple more minutes worth of text as it would have just said the same thing about four times.