Coworkers

[k8mnstr.livejournal.com]

I don't understand this. I am running circles around my coworkers in regards to meeting case productivity for the night and they are discouraging me. They are all like "well management will expect it all the time from you". Frankly... I want management to expect top numbers from me. Am I wrong for that? I'm not some overachieving teacher's pet or anything but hell.. I am here for 8.5 hours a night, if I'm not doing cases I am surfing the net. Granted it was cool the first few nights but it's fucking boring. The only other thing I want to be doing is playing Playstation 2. So if I have to spend 8.5 hours at work, what is the problem with me actually doing work?

Does anyone else think that me going above and beyond the bare minimum is bad? Should I just meet the "standard productivity" for the night and slack off like my loser coworkers? I really wanna know what everyone else thinks.

Comments

[snow-leopard.livejournal.com]

Personally I'd rather be keeping myself busy working as when there is not a lot to do the days drag out and when I am busy then the days go much quicker.

[k8mnstr.livejournal.com]

That's exactly how I feel. If I am just sitting on my ass surfing the internet 8.5 hours becomes 14 hours. If I am just busy nailing away at the cases it makes the day seem like 4 hours. Screw those slackasses ^.^

[snow-leopard.livejournal.com]

Unless of course its one of those days where everything breaks and its a load of complicated/difficult fixes of course!!!

[aragirn.livejournal.com]

God I wish I could keep busy for the 8 hours I'm here. Unfortunately, I only get 5-6 calls usually on my graveyard shift. If management doesn't leave me a project, I get in 2-3 hours of web surfing and 4 hours of staring at the wall.

[k8mnstr.livejournal.com]

unfortunately we also have management that works on graveyard shift. Things would be MUCH different if I had no supervisor.

[mattdoesntcare.livejournal.com]

I think it all depends on if you work for the company or for and outsourcer. If you work for the company directly, bust your balls it'll pay off in reccomendations down the road, if you work outsource then it may not matter seeing how the turnover rate is so high in management that deals with your level employees directly.

[fnordx.livejournal.com]

It really depends on what kind of company you work for. For example, if you work for a company where being social and having a lot of 'friends' will get you promoted, then busting your ass and actually doing work will make you un-promotable, since, if you're not there, no one else will do the work.

Of course, if you work for one of the three or four companies which aren't totally screwed with incompetent management, the 'buddy' system of promotions, and typical call center "It's not what you know, but what you do for me..." systems, then it can work out well for you.

Just be careful you don't get burned out. It's real easy to burn out, and suddenly not be able to make the same numbers because you're tired of all of the whining... *speaking from experience*

[malgrep.livejournal.com]

I was recently told by management to slow down on my workload. It was not due to any of my lazy ass coworkers complaining either. They were concerned that I was burning out.

Then they told me that I handled 40% of the cases that came through.

Maybe they are right.

[billysapphire.livejournal.com]

Same thing happened to me. He was afraid that I was going to burn out and start cussing the customers out. I told him that I would go in his office and cuss him out long before I would EVER cuss out a customer.

[random-c.livejournal.com]

what they mean is 'they'll expect *us* to work! Don't spoil it for the rest of us!

[random-c.livejournal.com]

I loved tech support and would much rather be taking my 60 calls a day than the awful dragging projects I was doing in my last job. I'm currenly unemployed, but not looking right now because I'm madly sewing for a con, so it sort of worked out OK. Will be looking to get back on the phones soon, though. The day just goes so much quicker when you're busy.

[taiirei.livejournal.com]

Isn't it "losing my faith"? One o? ^^;
It sounds more like your coworkers not willing to put in the same amount of effort all the time. Is it some kind of project work? Because if it's some sort of individual work, I can get why other people are reluctant to work at a peak all the time.
It sounds like you're actually wanting to get your work done... in work hours. Why not? At least you have the time to do it. It'd be worse if you had to stay behind in unpaid overtime to finish work. It's work time that you're getting paid for... I have no respect for people who spend 80% of paid work time hours doing nil all. If not, why the hell should I pay for that? 60% seems to be the normal average productivity [from some survey test thing] but really, doing 0-20% when there is stuff to do...

[miguelitof.livejournal.com]

Did you mean to misspell "losing" in your user id?

What it sounds like is your coworkers want to slack off, and don't want you showing management that they could be more productive.

[dmsalem00.livejournal.com]

"losingmyfaith" was probably taken...

this kind of thing happens on AOL all the time. No offense..

[jadedusoliel.livejournal.com]

I had to quit my job after a back injury prevented me from being able to sit for 8.5 hours and handle the stress of the calls. Since I did so good and worked so hard with the time I had they've said that they would have me back once my back is better. So bust your ass but beware of burnout.

[oddball42.livejournal.com]

do your job they way you need to do it. if that means actually working. go you.

i say keep it up.

[marence.livejournal.com]

I have worked in those offices. Even worse is working for a governmental entity.
Nothing burns you out in this job faster than a hostile work environment, not even excessive stupidity on the part of the users. Take it from one who has been there. You have two choices, basically: continue working at your pace & ignore them all, or slow down, be miserable, and have an almost congenial working relationship with the co-workers. Which is more important to you, peace of mind or peace in the office?

[billysapphire.livejournal.com]

I have always stayed busy. It is the best way to pass the day.
There were agents that would only take 8-9 calls a day while I was taking 30+ (bear in mind, our per call time was around 15 mins). I got so pissed off because they were sitting around doing nothing while the queue was bleeding like a stuck pig.
There are a lot of people that are very lazy these days. They do just enough to keep them employed and that is good enough for them. They have little to no ambition.