(no subject)

[essial.livejournal.com]

A couple of random phrases that make me wanna sqirm when I hear 'em:

customer: "What is a windows XP?"
(enough said..)

customer: "BestBuy said this computer was top of the line! What do you mean its too old to run windows XP?!"
me: "uh.. when did you buy the computer?"
customer: "sometime around 1996"

customer: "*angry* I just got my PC back, and now it wont connect to the internet! AND now none of my phones work!!"
me: "*sigh* try plugging the phone line into the jack with the little phonejack symbol.. call me back if that doesn't fix it"
(never called back)

No.. unfortunatly I'm not joking.. of course I'm sure you guys feel my pain :)

Several Annoyances:
- Customers bringing in "windows cd and license" as a burned CD with a markered serial
- Computers that have a 5.25 floppy drive, 4x CD drive, and a DVD burner all in the same box
- Customers who seem to think you can pull their word documents and pictures off of a drive thats completly and utterly dead (you know.. the ones that go clickatyclack or don't spin).

Heh.. and do any of you techs have the urge to change the passwords to "ImABigGirl" when customers bring in a password-locked XP Pro or NT2000 system and don't tell you the pass is? "Oh by the way, since your system was locked out, I had to change the pass.. its now.. I'm a big girl". Learning is fun!

Comments

[malgrep.livejournal.com]

That is why I now tell people my religion is homicidalmania. For the full effect you have to twitch when you tell them.

[nachoha.livejournal.com]

::- Computers that have a 5.25 floppy drive, 4x CD drive, and a DVD burner all in the same box

Hey, I resemble that remark :) Course I do counsulting and occasionaly have clients that want me to recover data from really old disks. And more importantly I fix my own damn computer :)

[essial.livejournal.com]

*eyes start twitching*

[aragirn.livejournal.com]

They don't tell us about the password... I put it ont he back burner for at least 3 days and then have someone call them to get it. I don't care, I'm still able to get to my pr0n.

[fnordx.livejournal.com]

For the password, I always used "OpLessOff", meaning the Opposite of 'Less Off'.

[reynardo.livejournal.com]

"iforgot" is a good one. so is 'pebkac' - you tell them it's a nonsense word or the name of one of the most destructive computer virii and their computer might have had trouble with it...