Outsourcing..
May. 19th, 2004 01:37 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
dmsalem00.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryOne of my techs the other day suggested that, in response to outsourced foriegn techs in India, Manilla, etc, with clearly non-american accents answering the phone with names like "Steve" and "Mandy", that some clearly American techs should start answering the phone as such.
(in brutally southern accent): Hello, my name is Radjit, may I have yer name please?
(annoying bronx accent): Hi my name is Sameer, what's your name?
And as such. Ad nauseum, ad infinitum.
Still, "Mandy" at AOL sure was helpful in giving me free months last time I spoke with her, even though she did _nothing_ to answer my questions. If she understood them. I'm still trying to figure that part out.
(in brutally southern accent): Hello, my name is Radjit, may I have yer name please?
(annoying bronx accent): Hi my name is Sameer, what's your name?
And as such. Ad nauseum, ad infinitum.
Still, "Mandy" at AOL sure was helpful in giving me free months last time I spoke with her, even though she did _nothing_ to answer my questions. If she understood them. I'm still trying to figure that part out.
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Date: 2004-05-20 09:02 am (UTC)Then again, I speak fluent english, and come from an Irish family...