...you're shitting me, right?

[taleya.livejournal.com]

Not really work tech support, but just happened right now....

I run a home lan of about 9/10 computers. One of which is my sisters, as I got sick of prising her off my comp every time she wanted to use the net and just friggin' well coded a proxy server.

So in she meanders.

Her: "Can you access any of my hard disks right now?" (at least I've broken her of the habit as referring to HD space as "memory")

Me: "Yeah," (load up run dialogue) " is your comp turned on?" (CLUE #1 - I ASK THIS QUESTION IN THE FIRST PLACE)

Her: No, I haven't turned it on since you said that thingie whatsit was sticking out (Note: her comp was acting up, I cracked open the box and found out that it had been running with bank 0 HALF-SEATED for god knows how long. No, I don't know how it did it. And I mean this thing was literally half seated. Half in nicely, other half jutting out. Fucked if I know why it even ran, let alone didn't fry itself)

Me: "I fixed that. You do realise that I need your machine to be turned on and logged onto the network to access the hard disks from here?"

Her: *smug look hahahaha I know more than the tech who only wired the entire bloody house from scratch* "No you don't. I don't at work. I can access the hard disks at work with my computer turned off from someone elses machine at work."

*deep breath, education regarding servers rapidly perfomed with a flathead screwdriver....*

Comments

[boredevilperson.livejournal.com]

People don't realize that there's a trillion different setups that any particular network can have.

Gets annoying when a user storms in to my office and demands to do something (like unsend an e-mail) and when I tell them they can't they scream that they could do it on their previous system at their last job. Not my fault! ;-)

[wyrdlinks.livejournal.com]

they could do it on their previous system at their last job

Or "on [name of software company, rather than name of package] which we had at my last place, look I'm still friendly with the sales guy, why don't I get them to come and give you a demo, I'm sure you'll love it and fully understand why we *have* to have it" - despite the company having invested BIGNUM quid in [existing software], and training, and making sure we had decent hardware for it; [existing software] having been in place before this luser started, and it being explained to them at interview that they would be expected to use [existing software].

[boredevilperson.livejournal.com]

Ugh that's even more annoying. For the longest time the customer satisfaction manager would keep coming into my office to suggest new software packages and stuff like that we should be implementing. First off, unless it's free and a limited deployment (like using MS Netmeeting for Remote Desktop sharing) I have nothing to do with it. Second, this isn't your job. ;-)

I was also once asked why we used POP3 and not Lotus Notes.

I basically said (not these exact words) "Because we're not only tiny but we're cheap" ;-)

There is a worse scenario

[taleya.livejournal.com]

Believe it or not!

At a previous job I was a programmer for a small software development company. So, instead of wandering in and saying "Why don't we use XYZ" the boss would come in with a head full of crazy-ass ideas and dump them on me asking me to MAKE the bloody software....

*bangs head on desk at memory*