Plugging in USB devices/cables

[fnordx.livejournal.com]

I've got a quick poll for you all, mostly just to satisfy my curiosity. It's about plugging in USB cables. When you go to plug in a USB cable to a/your computer, how often, percentage wise, does each of these happen?

[Poll #1579587]

Yeah, dude...they're hosed...

[asbrand.livejournal.com]

Pardon me while I actually rag on our company's "IT support" guy.

I've been in "the business" for, oh, 15 years now. I know what tech support is like. It sucks. That's why I moved on to network engineering. No customers to deal with. :)

I understand that 98% of the time when your users bitch about computer problems, THEY are the problem.

However...when 95% of the Dell Latitude laptops given out a few months ago to everybody in the NOC (replacing our desktop PCs) are getting BSODs on a fairly regular basis (mine does it once or twice a night), sitting on your ass and making folks jump through hoops to get 'em replaced is NOT a cool thing.

Even told one guy here "don't like it? Call my boss..." So they did. Funny that...got his laptop replaced ASAP after that. He's finally replacing mine tomorrow...after almost a MONTH of having a ticket open, nagging, e-mailing, and finally having to threaten to "go up the food chain".

Yeah...not all problems are user caused. Sometimes we get crappy equipment. :)