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You're not impatient, just stupid.
Feb. 9th, 2010 10:13 am![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
phrogg.livejournal.comDear Sir,
I understand that you have been requesting that we activate your smartphone on our network for email since September. I will even admit that this is a horrendous length of time to wait. However, I have no pity for you. Let me explain:
Back in September, you requested this. However, you had no phone to actually do it WITH, and we don't have any extras. If We DID have extras, you'd still be SOL, as we don't keep spare licenses either. See, our phones are assigned to positions, and those phones cycle through people that take those positions. You, sir, are a contractor. If you wish to have your BlackBerry on ou network for email, you need to provide two things: a license, and a BlackBerry.
Back in September, I very politely told you this, and suggested your parent company as a source for these. You sent an email two weeks later to tell us you had both. I asked you to bring it over, and never got a response. A month after this (now October), I get a call from your supervisor, asking the same question. Once again I inform him that as soon as I have both your handheld and license in hand, I'll get it done. Once again, I didn't get a response.
When I didn't hear from you in the next month, I presumed that the matter was not urgent, or that you were working arrangements with your parent company for the items referenced above, so I put this on the back burner and moved on to bigger projects.
That was back at the beginning of November.
Friday afternoon (that's right, 2/5/2010), I finally get a handheld and a license on my desk, ten minutes before the end of my day. I took extra time out of my weekend to program it and get it configured for our network, and informed you of such.
Why, then, did I get a scathing nastygram from my boss that evening, with your email to HIM pointing fingers at me and telling him I wasn't doing my job? And why was that email dated a full WEEK before you even bothered bringing your BlackBerry over to me? And why is it still SITTING ON MY DESK, two business days after I asked you to come get it??
I retract my opening statement. You haven't been trying to get hooked up since September. You've been trying to get connected since Friday. And you're not trying very hard, from what I can tell.
DIAF,
Phrogg
I understand that you have been requesting that we activate your smartphone on our network for email since September. I will even admit that this is a horrendous length of time to wait. However, I have no pity for you. Let me explain:
Back in September, you requested this. However, you had no phone to actually do it WITH, and we don't have any extras. If We DID have extras, you'd still be SOL, as we don't keep spare licenses either. See, our phones are assigned to positions, and those phones cycle through people that take those positions. You, sir, are a contractor. If you wish to have your BlackBerry on ou network for email, you need to provide two things: a license, and a BlackBerry.
Back in September, I very politely told you this, and suggested your parent company as a source for these. You sent an email two weeks later to tell us you had both. I asked you to bring it over, and never got a response. A month after this (now October), I get a call from your supervisor, asking the same question. Once again I inform him that as soon as I have both your handheld and license in hand, I'll get it done. Once again, I didn't get a response.
When I didn't hear from you in the next month, I presumed that the matter was not urgent, or that you were working arrangements with your parent company for the items referenced above, so I put this on the back burner and moved on to bigger projects.
That was back at the beginning of November.
Friday afternoon (that's right, 2/5/2010), I finally get a handheld and a license on my desk, ten minutes before the end of my day. I took extra time out of my weekend to program it and get it configured for our network, and informed you of such.
Why, then, did I get a scathing nastygram from my boss that evening, with your email to HIM pointing fingers at me and telling him I wasn't doing my job? And why was that email dated a full WEEK before you even bothered bringing your BlackBerry over to me? And why is it still SITTING ON MY DESK, two business days after I asked you to come get it??
I retract my opening statement. You haven't been trying to get hooked up since September. You've been trying to get connected since Friday. And you're not trying very hard, from what I can tell.
DIAF,
Phrogg
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