Jan. 18th, 2010

[identity profile] leetmasterjames.livejournal.com
The shop I work at is behind, Its been this way since the Monday after Thanksgiving. Behind defined as we start on you system in 4-10 days (at best) instead of our normal 2-3 (frequently less).

So when someone drops off a system I tell them, "I wont start on this system until at least *a specific day 4-10 days from now, the work will likely take X many days once started*." They then call in several days later but far short of the minimum start day and become upset about the delay. Its not like I warned them with an exact day that the system would be started. Oh, yeah I did. if they dont want to wait, why didnt they take it elsewhere.

Oops I forgot these people dont listen to anything we say anyway. Some days I m not sure why I even bother warning them.
[identity profile] tauren-wardrums.livejournal.com
For the love of Bob, people, Microsoft Outlook is not a fucking e-mail server!

Right up there with people who ask me to "save my e-mails" when I do a nuke job, someone invariably asks me if wiping out Outlook deleted all their e-mails/contacts/etc. But just now I got this gem:

"I put addresses in my Outlook address book even when I'm offline."


Hey, guess what, airhead. If you didn't ask me to save them, don't call me looking for them. Outlook is a proxy program; you go through Windstream. If those addresses aren't in Windstream's e-mail server and you didn't specify that I save them before I blast your hard drive into Oblivion, they're gone. No data recovery, no hidden folder, they're just fucking gone.

Please let this day end.

EDIT: After reading some of your comments, I've decided that it was my own fault for listening to the guy that told me the company policy when I started working here. He was a lazy fucker and it showed in what he did. That doesn't excuse me from taking part of the blame, though, as I never bothered to find out if it was true or not.

Naturally, I'm still going to seethe about the inherent idiocy of humankind when presented with something as technological as a computer, even more so when presented with a race of people who don't know how to use the letter "r" (compruter, libary, et cetera). But since it's my job to help the stupid people, it was my own fault for not making sure they know exactly what they want.

Which they never do, but whatever. You get the idea. It still doesn't stop people from thinking that Outlook is their email server when by their own admission their e-mail address ends in @[INSERT COMPANY NAME NERE].com instead of @outlook.com. Simple math, but apparently I have to do it for them.

This is why I stress the importance of education when it comes to computers. People need to know this shit beforehand, and yet they're blissfully ignorant simply because they "know a guy who can fix it."

Profile

techrecovery: (Default)
Elitist Computer Nerd Posse

April 2017

S M T W T F S
      1
2345678
91011121314 15
16171819202122
23242526272829
30      

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags
Page generated Sep. 20th, 2025 02:51 am
Powered by Dreamwidth Studios