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May. 1st, 2009 09:51 am![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
erunamiryene.livejournal.comI email the retired chucklehead to tell him I'm coming out to his field office today to fix his myriad problems.
Remember, this is the chucklehead who has emailed me repeatedly telling me that basically everything is broken.
I get an instant email back - "I won't be here today, this won't work for me."
Chucklehead? I have to drive 10 hours round trip to come fix just you. No one else in your office is having problems. I have to arrange for a company vehicle (not easy when there are three in the office and eight engineers all vying for them), arrange daycare for my three kids (which is generally impossible given that my family members that said they'd help me are conveniently always busy and can't do it), and take into account that if something comes up with one of them, I won't be able to make it.
You have been the bane of my existence from the day you got there. You left my office with a fully functional computer, and got to your office with a totally unworking one, somehow. You have been hounding me about coming out there since you got there. You cc your bosses on emails to me (you know, those emails that should be trouble tickets, but you "don't like using the phone system"?) thinking that that's going to make me get to you faster. You have emailed me almost once a day for the last two weeks with things like, "I need a website installed," "I can't get into this website (even though I haven't even tried it, I'm sure I can't get in)," "I can't make my card reader work," "I'd like you to drive out here and hook up my docking station for me," et cetera. And then when I tell you I've basically jumped through hoops to come out there, you can't be bothered to be there? Really? You know what that says to me? That tech support just is not that important to you and you don't particularly care if your computer works or not.
I'm going to listen to Pantera now. Maybe this will lower my rising urge to kill you.
ETA: He's in the office today! He just emailed one of the secretaries here asking her to fax him some information that he needs to take home with him and look at over the weekend.
Chucklehead, I won't be seeing you til at LEAST next month. And it's only the first.
Remember, this is the chucklehead who has emailed me repeatedly telling me that basically everything is broken.
I get an instant email back - "I won't be here today, this won't work for me."
Chucklehead? I have to drive 10 hours round trip to come fix just you. No one else in your office is having problems. I have to arrange for a company vehicle (not easy when there are three in the office and eight engineers all vying for them), arrange daycare for my three kids (which is generally impossible given that my family members that said they'd help me are conveniently always busy and can't do it), and take into account that if something comes up with one of them, I won't be able to make it.
You have been the bane of my existence from the day you got there. You left my office with a fully functional computer, and got to your office with a totally unworking one, somehow. You have been hounding me about coming out there since you got there. You cc your bosses on emails to me (you know, those emails that should be trouble tickets, but you "don't like using the phone system"?) thinking that that's going to make me get to you faster. You have emailed me almost once a day for the last two weeks with things like, "I need a website installed," "I can't get into this website (even though I haven't even tried it, I'm sure I can't get in)," "I can't make my card reader work," "I'd like you to drive out here and hook up my docking station for me," et cetera. And then when I tell you I've basically jumped through hoops to come out there, you can't be bothered to be there? Really? You know what that says to me? That tech support just is not that important to you and you don't particularly care if your computer works or not.
I'm going to listen to Pantera now. Maybe this will lower my rising urge to kill you.
ETA: He's in the office today! He just emailed one of the secretaries here asking her to fax him some information that he needs to take home with him and look at over the weekend.
Chucklehead, I won't be seeing you til at LEAST next month. And it's only the first.
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