(no subject)

[lolotehe]

I just had a user fall apart on me.

It bothers me to hear a grown man whine. It bothers me more to know that he handles other people's money. But then to hear him go completely to pieces because "there's all this stuff on the screen. What is this? I don't know what this is! Why is this here? What's going on?" just drives me to drink. I got a headache from trying to calm a man down because he was panicking.

And his problem? His bookmark menu was on the left-hand side of his IE screen. But really, his real problem was he's decided to be helpless.