User-Fail. Remote Access-Win

[jenaiabird.livejournal.com]

*crossposted to jenaiabird

OMG. I think this just totally made my day... after getting past the initial squickiness, that is.

So, here's the setup:

I work for Company A. Company A has a contract for onsite dedicated support for Company B. Company B has branch offices and Jobsites around New York State and North Carolina.

Sometimes users at Company B require software that is first installed by us onsite, and then someone from Company A remotes in to do final configuration.

With me? so this was the situation this morning.

User calls in to say he needs the configuration done for software, which I'd installed last week. I verified his IP Address and remoted in, confirmed that it was his machine I was remoted into; and then told him I'd contact the other tech @ Company A to complete the config. And then I went in to do other things... keeping the screen open so that I could monitor the config.

I send an email to Company A guy... do work that involves opening another window over the Remote Access window.

A few minutes later I close that window... to see an internet browser open and viewing crazyshit dot com... a screen full of scantily clad women in eye-popping positions!! and then he's hyperbrowsing from "hot latinas" pages to "shocker" pages, getting progressively worse until there are serious hard core pics all over my screen!!!! (Not going into detail, suffice it to say prominently displayed orifices and bodily fluids... m'kay?)

I have witness in the way of another co-worker that it was there, and after a few shocked and hysterical giggling moments I finally decided to just call the user:

User: This is "X"
Me: X, this is jenaiabird from IT
User: Yeah?
Me: X, what are you doing?!
User: ...
Me: !!!
User: oh, I forgot you were on my machine. Um. I'm sorry.
Me: Yeah... look, try to not do that during business hours, ok?
User: ... yeah, ok. sorry.
Me: *hangs up* *dies from hysterical laughter*

Oh joy... its not even Friday, yet!