A story about job security

[emt-hawk.livejournal.com]

I work for a bunch of people who charge an awful lot of money for their services. Just for the subtitles, we run XP Pro here.

One user called my office, six days ago, complaining about his computer not being able to recognize his memory stick. I told him to reboot, and get back to me. He said "But I just booted my computer yesterday..."

Today, he came to my office, complaining that he was not able to access a single USB device since Thursday. I asked him "Have you rebooted your computer since Friday?" which earned me a blank stare. "But I just booted my computer last Thursday, when the server forced me to update my service packs, and then the memory stick stopped working! Fix it!"

So I rebooted his computer. Guess what? Yup, it worked fine. These people are job security. Now to convince them they need to pay me more.

--EMT Hawk

Printers. Ugh.

[erunamiryene.livejournal.com]

Now with Bolding of Rage.

If you're going to come get me to fix your printer ... don't go get someone who ISN'T A TECH to ask THEM about fixing your printer while I'm sitting at it, TRYING TO FIX IT. I say this for a few reasons:

1. It irritates me.
2. If you're going to ask someone else to fix it, don't come get the tech anymore.
3. It's amazing how it works just fine while I'm standing there, but the minute I'm not watching you use the stupid thing, it doesn't work anymore.

Also, grasping at straws here, has anyone here used the HP1522nf multi function printers? This one is about to get drop-kicked through the window if I can't get it to work. It'll print one job and then error out unless you restart the stupid thing after EVERY job. Tried removing/reinstalling, disabling the HP Toolbox (which was causing the initial error), and the user REFUSES to use another printer, which isn't helping things.

Creeeeepy....

[ravenofdreams.livejournal.com]

The correct answer, when a female tech asks how she can help you, is not to leer and say 'I need a foot rub.'  Guhhhhhhhuhhhuhh. /shudder

....I want a shower and alcohol.


Edit: He is, thankfully, not part of my company, just a walk-in client.  And my boss says I can tell him to go fuck himself if he comes back.