Today's hit support ticket title:

[aylinn.livejournal.com]

"My Blackberry took a nice long relaxing bath"

Translation?

The user left it in a pocket when they did laundry. And, of course, said device no longer functions.

At least THIS user owned up to it and is filling out the necessary damaged/lost property paperwork.

And it's a LOT better that the usual "water damage" we see. (Toilet)

But I had to share the amusement.

"How did this happen!?"

[laptop-mechanic.livejournal.com]

Hi $Customer.

Your hard drive is full. And as you can see, Windows XP cannot fucntion with 129MB of free space.

You ask me how this happened? Well, I'll tell you:

Some braindead moronic asshat at Sony decided years ago that it would be an awesome idea for them to sell computers with 1 hard drive divided up into 2 partitions.  They made the C: drive (you know, the drive where everything important is stored) a piddly size of 13GB, and partitioned the remaining 55GB as D:. Which you probably didnt even know you had, since the whole D: drive had nothing on it.

And you were crazy enough to buy it.  So I honestly do not have much sympathy for you. How can I fix it? Well, on some of these Sony's the recovery media will let you specify the size of the C: drive during recovery. Hopefully yours is one of them. Or we can fool around with the partition system on the drive and hope nothing gets eaten.

Next time, invest in some quality hardware. $deity knows Sony is no such animal.

You know you've been in techsupport too long when -

[the-s-guy.livejournal.com]

- you get a (home) phone call while asleep, and it takes one secondto go from the Land of Nod to a fully professional business voice.

Bonus points if you answer the phone "IT Helpdesk, can I have your userID?" before your brain kicks in.