Coworkers=Lusers?

[laviededavid.livejournal.com]

I work for a bank processing company and I have to say for the most part the people I work with are intelligent and understanding...but yesterday I got a call from a coworker that went kinda like this...

Me:Hi this is Dave...
CW:I need you to fix my publicID
Me:Im sorry I cant fix that issue, you need...
CW:YES YOU CAN I WAS TOLD YOU CAN FIX IT AND YOU NEED TO FIX IT!!!
Me:well im sorry im not sure who told you that but I have not been trained in that.
CW:your in "department" you can fix this!
Me:Ma'am I have not been trained in fixing that I wouldnt know how to.
CW:FIIINEE!! who should I call then?
Me:You need to call "department" in "other datacenter" and they can fix it for you.
CW:~hangs up~

hmmm 8 hours till screwdriver time....

...

[amynnah.livejournal.com]

I swear to Cthulhu... I can't make shit up like this... I swear. Recap: Helldesk at a hospital.

Dear user who just called,

Network password resets are supposed to be easy. Super easy. You broke my brain severely with this one.

Password is spelled p a s s w o r d. Yes, there really are two s's in password. Do you see the word Password right next to the field where you type it in? Just. Like. THAT. Telling me I'm entering it wrong is not a good way to get on my good side. I re-entered it three times on your request. On my screen, the number of asterisks that show up when I reset passwords is correct. Yours? Still missing that damned S. And no, there's nothing wrong with your keyboard, because your username has an S in it.

After five minutes, I gave up on your ability to reason like a functional human being, so I typed it in for you (thank goodness for remote-control software)... oh look, no issues there! And then you attempted to reset your password yourself... what a disaster.

You had to get a coworker to assist you, because you didn't want me, a lowly Helldesk peon who really has no wish to be mistaken for log in as you, to know whatever crackhead password you were feebly failing attempting to type in. I weep for your coworkers.

I think it's time for you to rethink that Secretary position you're in. Thank you.

Sincerely,
The Helldesk girl who's going home to get 'faced on Yeungling. Because of you.

EDIT: Dear Mods of techsupport,

There is not a flame war going on in the comments of this post. Mostly, it's concerned with drinking and WoW. <3

...I love this community. ::hugs to all::

Thank you!
The Helldesk girl with the WoW (Druid) Addiction, who's still getting drunk tonight.

rerun

[margaretc.livejournal.com]

Remember this from a few weeks ago?

The same professor is at it again. Now she wants to know why proposals that she's seen submitted in her yahoo group haven't been showing up on the website I made for her.

Wha'??