...

[amynnah.livejournal.com]

I swear to Cthulhu... I can't make shit up like this... I swear. Recap: Helldesk at a hospital.

Dear user who just called,

Network password resets are supposed to be easy. Super easy. You broke my brain severely with this one.

Password is spelled p a s s w o r d. Yes, there really are two s's in password. Do you see the word Password right next to the field where you type it in? Just. Like. THAT. Telling me I'm entering it wrong is not a good way to get on my good side. I re-entered it three times on your request. On my screen, the number of asterisks that show up when I reset passwords is correct. Yours? Still missing that damned S. And no, there's nothing wrong with your keyboard, because your username has an S in it.

After five minutes, I gave up on your ability to reason like a functional human being, so I typed it in for you (thank goodness for remote-control software)... oh look, no issues there! And then you attempted to reset your password yourself... what a disaster.

You had to get a coworker to assist you, because you didn't want me, a lowly Helldesk peon who really has no wish to be mistaken for log in as you, to know whatever crackhead password you were feebly failing attempting to type in. I weep for your coworkers.

I think it's time for you to rethink that Secretary position you're in. Thank you.

Sincerely,
The Helldesk girl who's going home to get 'faced on Yeungling. Because of you.

EDIT: Dear Mods of techsupport,

There is not a flame war going on in the comments of this post. Mostly, it's concerned with drinking and WoW. <3

...I love this community. ::hugs to all::

Thank you!
The Helldesk girl with the WoW (Druid) Addiction, who's still getting drunk tonight.

Comments

[toxico.livejournal.com]

Our HR system has a separate username and password apart from the usual network login. It consists of a 5-digit associate ID and the user's birthdate in MMDDYYYY format.

You would think they'd remember their own fucking birthdate, but no.

I once had someone ask me if they needed to capitalize the numbers...

[amynnah.livejournal.com]

I've had people unable to remember how to spell their own names.

...and that person had been married a loooooong time.

[toxico.livejournal.com]

Was it that woman from the Family Guy credits (Cherry Chevapravatdumrong)?

[amynnah.livejournal.com]

Naw... it was something that began with Good and had four more letters afterwards... not going to say because I could get in trouble. It was horribly simple.

[wxgeek.livejournal.com]

So next time you ask me if that's capital numbers, I'm going to punch you in the fucking face." (http://community.livejournal.com/techsupport/2008/05/31/)

[toxico.livejournal.com]

Must be a rite of passage. Solidarity, Brother.

[mouser.livejournal.com]

The one time I was asked that, I answered "No" by reflex. I'm glad I did because I realized if I didn't, they'd have used the shift key and gotten !@#$%^&* as a password...

[ravenshrinkery.livejournal.com]

Yuengling... no accounting for taste ;).

*offers a Stone IPA*

[amynnah.livejournal.com]

I'm always happy to try new things. *glugs* Thank you! <3

[ravenshrinkery.livejournal.com]

I'll gladly make beer recs. Some others amongst us will gladly suggest what firearm you should take to the range, but preferably only one of these at a time. That's what we're here for. :)

[amynnah.livejournal.com]

I'll have to look that one up... I'm slowly acclimating to beer... I started with LaBatts, then graduated up to Yeungling Black and Tan... I'll try Stone IPA if they have it around here... (Can't say where... I have coworkers who pop in on this board, and I like my job very much...)

I'm more of a wine/mixed drink girl, but I like a nice beer once in awhile.

Thank you very much for the suggestion! <3

[ravenshrinkery.livejournal.com]

The reason we don't drink the beers you find in most stores is because they are made with cereal adjuncts - corn, rice, etc. Beer should be made with barley, hops, yeast, and water. You can put other stuff in, but that is the base of any good beer.

[amynnah.livejournal.com]

Hmm... never thought about that... I know someone described drinking beer as "drinking a loaf of bread," but I didn't think they'd use "cereal" stuff to make beer... :(

Gross. :(

[ravenshrinkery.livejournal.com]

Budweiser, Coors, pretty much every major beer in America (with the notable exception of Sam Adams) has some degree of "filler" in it. For that reason that's my standby should nothing more interesting be on tap.

[pikaporeon.livejournal.com]

If you can find it, pick up some Unibroue [I think they call it Unibrew] in the states. I'm rather fond of their Maudite beer.

Re: =laughs=

[pikaporeon.livejournal.com]

Im speaking in terms of i think the actual brand name is Unibrew in the states; but hey i could be wrong

[meijhen.livejournal.com]

LOL....I used to use that to describe drinking Guinness. It wasn't because it actually had cereal products in it, but because it was so very yeasty and dense, it was like drinking food.

Not sure of the veracity of this, but I read somewhere that some of the heavier beers were brewed that way in order to provide some measure of nutrition during winter in monasteries, and also at times when the monks were allowed to drink but not eat.

[siliconshaman.livejournal.com]

Whychwood breweries (http://www.wychwood.co.uk/) are good about that... beautiful stuff too.

[geekgrrl-ca.livejournal.com]

LaBatts is not beer. if you can find it look for anything brewed by Upper Canada.

[mattcaron.livejournal.com]

Their bottled black and tan is quite good.

[amynnah.livejournal.com]

I love the Black and Tan. :) Very much.

[fluffydragon.livejournal.com]

I dig the night elf, btw. I've been thinking about reupping my addiction.. I mean, er, reactivating my old account..

[amynnah.livejournal.com]

That one's retired... ^^;;

I have another 70 Druid who doesn't have the Wild/Feralheart set at all, but she's on another server, and incredibly fun to play. Currently I'm enjoying the "Dark Side" (Horde). :D Level 43 Holy Priest.

[toxico.livejournal.com]

I have a 70 NE Druid I haven't played in a long while. Haven't raided with that character since pre-Burning Crusade. I'm doing the same thing you are - I have a 46 Tauren Druid (wanted to relearn how to play my Druid from the ground up after ~8 months' hiatus) I've been working on.

[amynnah.livejournal.com]

I like my Druids very much... but tanks were so in demand, I respecced them both Feral. I'm better with healing... so I now have a Holy Priest.

...and I'm levelling a bull Tauren Druid for fun. :)

[meijhen.livejournal.com]

You know....that's a DAMN good idea.

[amynnah.livejournal.com]

Me too... the 12-year olds get on my last nerve. Of course, then we'd have different Guilds for the different levels of techsupport... ::snickers::

"DAMNIT! We've just been pwned by the desktop engineers!"

"Hahaha! N00bs! Lern2program!"

....

[toxico.livejournal.com]

This is a damn good idea.

[siliconshaman.livejournal.com]

We could do with one of those in CoH/Cov as well... I swear 'broadcast' channel is damn near a tech support chat anyway!

[fluffydragon.livejournal.com]

I recently picked up a six pack of Abita Turbdog - really good stuff

[amynnah.livejournal.com]

I'll have to check that one out too... I want to try the Stone IPA first, though.

/starts keeping a list. :D

[amynnah.livejournal.com]

Did I mention I f'n love this community?

[persephoneflame.livejournal.com]

Honestly, if you're a novice beer drinker, with all due respect to the suggestion, I wouldn't try an IPA yet. They are VERY hoppy which is an astringent, bitter flavor. The darker beers mentioned (Turbodog, Guinness) are very malty, which is the opposite end of the spectrum.

I learned my favorite beers doing the UFO club at the Flying Saucer, where Mondays (at my location) you can get almost any beer on tap for $2.75. The Saucer is a chain, so you may have one near you, but most 'beer garden' type places have similar options. Or if you have a gourmet grocery, they frequently let you build your own sixpack of tasters. :)

And, for a good, mid-darkness, smooth, balanced beer, there really isn't much better than a Shiner Bock. Dos Equis Amber is a good option, too. (I'm not sure how available Shiner is outside of Texas)

Damn I love beer.

[persephoneflame.livejournal.com]

haha-- I am currently enjoying a Shiner Leight. I'm also a big fan of the Black, Heffe, and 98 (which I think is off shelves now).

I live in San Antonio, so all of these delicious varieties are available in refrigerated 12 packs at my local HEB. It's pretty much the best thing about living here (also being .8 miles from the Flying Saucer)

[persephoneflame.livejournal.com]

There's a gelato shop right next to my Saucer. They do Guinness and chocolate ice cream. Deadly delicious!

[jecook]

Hell, that might be worth a road trip for.

Now, if the guns community picks Texas for their meetup next year, that might be worth it... Hmmm..... *grins evily*

[zendequervain.livejournal.com]

Late to the party, but I think I've made that cake, but with Guinness. :)

Does your recipe involved currants? The one I had did, but I used raspberries instead. Is very, very good.

[anthalus.livejournal.com]

The entire Abita line is pretty good, though my favorite Lousiana beer is Dixie's Blackened Voodoo...

[jecook]

As someone who enjoys both beer and WoW, I have no problem with this thread.

*proceeds to get sapped by tom_knobbins*

*that's* for leaving me to rot, ya bum!

[tom-knobbins.livejournal.com]

I'll think of something nastier to do later.

*looks around* oh crap, gotta run...

*pops Vanish*

ORLY?

[bonivus.livejournal.com]

Heh. Normally I'd be defending, but...

*channels Hurricane in the immediate area surrounding jecook, and 'accidently' starts pounding on tom_knobbins*

Oh whoops, did I catch a rogue in that? *snicker

hey, let me join in!

[wowgrilledcheez.livejournal.com]

*casts Rain of Fire centered on tom_knobbins*

Sounds like fun!