Lesson of the Day

[polarbee.livejournal.com]

Yes, your lovely TeraStation is a joy of modern technology. Look! One WHOLE TERABYTE! Nifty.

Be that as it may, no I cannot magically make your 40GB user shared folder back up every day to a separate folder on the NAS. Even if you had gone for the 2TB, I could not accomplish this magical Mary Poppins feat.

For the one millionth time, please let me point your attention to the shadow copies as that is what you are actually really attempting to do here. They are there! I promise! USE THEM! They are your friend.

ETA: My lesson of the day: Drink coffee, then type. That should be 140GB. Technically this might fit if not for the other stuff being stored there as well.

(no subject)

[lolotehe]

If it takes us thirty minutes to walk you through reseting your password, what possible use could you have with a website?

Gotta love VPs.

[toxico.livejournal.com]

Yesterday I received a priority shipment of a Vice President's laptop for reimaging. As I figured she hadn't had enough time to back up her data so she could get it shipped that day, I temporarily cast aside my "you didn't back it up; tough shit" policy and copied all her data to a DVD (normally it'd go on the network but she's remote), which I set on the laptop's keyboard before closing the lid after reimaging. I sent her a very nice email stating where the DVD was, what was on it and where I pulled it from so she can put it all right back.

This morning I'm stuck in traffic due to a semi and a city bus deciding that the intersection of two major freeways was a good place to channel Carmageddon 2. My Blackberry starts blowing up with emails and phone calls from the Help Desk, my coworker, our boss and our boss's boss, all wanting to know where the DVD is.

"She says she can't find it."
"She can't fi...you CAN'T MISS IT. It's on the keyboard."
"She says it's not there. She logged in fine, and went to put it in and can't find it."
"...YOU HAVE TO MOVE IT OUT OF THE FUCKING WAY TO START TYPING!"

Finally, after the third phone call from this VP's admin assistant to the Help Desk, I start getting paranoid that I put the DVD in the wrong box, or even worse swapped the FedEx labels (I sent someone else's machine back yesterday as well).

Upon arrival, I go to the Help Desk and have them get her and her assistant on the phone.


Me: Okay, I need you to look at the laptop for me; I want to make absolutely sure you got the right computer back. Look at the model number in the upper left; does it say D620 or D630?
Assistant: Uh... um... I don't see anything.
Me: *sigh* Make sure the lid is open and you're staring at the screen and keyboard and it's in the up--
VP: It says Dell on the bottom, that's all.
Me: No, that's a desktop monitor. Do you have the laptop in front of you?
VP: Oh, one second; let me go into my office.
Me: *DIEDIEDIE*
Ass: Okay, we're in her office.
Me: Okay, now open the laptop and--
Ass: Do we have to take it off the docking station?
Me: *light bulb* Just open the lid.
VP: Oh, there it is!
Ass: Ohhh, I thought you meant you attached it to her extra keyboard!
Help Desk: *falls out of chair, scrambles for Mute button*


Yes. Yes, you stupid twit. I flew from Dallas to Boca Raton overnight, ninja'd my way into her office and MOTHER FUCKING DUCT TAPED THE DVD TO THE KEYBOARD ON HER DESK.

Long time lurker long time commenter first time poster...

[dreadw0lf.livejournal.com]

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So yes.... just another day in paradise. Wouldn't trade it for the world.  I truly love my job and the people I work with are pretty damn cool.

Um, five minutes?

[variablerush.livejournal.com]

Today, I was working on a computer for a friend of my father's when the phone rang. The time was 6:30.

On the phone was my neighbor down the street, "Are you busy?" he asks. I look around, I have a computer torn apart, stack of CDs on the side, and am looking up the fix on my laptop, yeah, I think I'm busy.

Turns out he's got a problem with is printer and it won't print some document that he needs for work in the morning. Since I'm busy, I say he should save the document to a jump drive and come over and print it (it's just two pages).

If only it could be that simple, "I'm not very smart on computers" he says. I then have to talk him through saving the document. He then says he doesn't have a jump drive, nor a blank CD (I hate wasting CD-Rs on 31kb of data, but whatever). I say he could send his son over to grab mine and use it, but for some reason, that's not doable either.

So then it's decided he's going to email it to me. I give him my email address and I don't hear from him for several hours. I never got the email.

Turns out, he thought I said "male" when I said "mail." And subsequently called another friend of his, read her the contents of the letter, she typed it, emailed it to me (the time being 10PM) and have me print it off to give to him.

All the while, I'm thinking, "I can measure the distance between our houses in inches, and this one problem take three hours and several people to complete."

I just wish things like this was an isolated incident, I'm a substitute teacher, and I have seen horror.