(no subject)

[hiroe.livejournal.com]

Spotted this today. Didn't find it in the last two months worth of posts, so figured i'd share.

Uhm.... No.

[greenmansgrove.livejournal.com]

Just got a call a few minutes ago from a guy telling me that the website of one of my clients was down. I checked, and found the site up and running fine. He mentioned that he was specifically working on an ASP page for the site, and that he couldn't get to it. At this point, I start asking silly little questions like "Who are you?" After the first time he brushed that one off with a "'I'm just a guy working on the site", I decided I wasn't about to just hand him anything. So I held my ground and kept asking questions like "who are you" and "who gave you my contact information?"

After a couple of minutes of going round and round, with him getting more and more angry, I gave him the main line for the company that actually does the web hosting for that client. After that, he was finally willing to give me a name and where he got my contact information. Once he gave me the name of the company that he got the contact information, a light went on in my head. It was the name of the company that built a database for my client, and I remembered that we had set up a website on the client's small business server to do some development on an ASP site to link into that database. But by then, the guy (who slammed the phone down without any kind of closing or followup) was gone.

So I called the database company. Got ahold of one of the people that I've worked with before, who confirmed that my new friend did in fact work with them on website jobs, and that he was working on the site for this client. I explained the rude call that I'd gotten, and why I was calling back, and after explaining that as a network consultant for my client, I wasn't about to give out any kind of information about the site or anything else about my client, especially to someone who was reluctant to give me any information about who they were. My contact agreed wholeheartedly. I then started working on the problem with my contact. I got a little more information about the problem (including the actual link that they were using, which pointed to the SBS instead of the hosted web site), and confirmed that the page was down. Did a little troubleshooting, determined that the Blackberry Professional Server installation that had recently gone in had grabbed the port originally assigned to the website, causing the site to not be accessible. Fixed the problem and called the original guy back (since my contact didn't really know anything about the problem, just that he was working on the site). By the time I got ahold of my rude friend again, my contact must have gotten ahold of him because he was all politeness and sweetness and light. Problem resolved, and hopefully, that guy won't try and run roughshod over someone like that again.

Don't fuck with me. I get stubborn when I ask for something reasonable and get brushed off. And then, you're unlikely to get ANY help from me at all.