Aug. 23rd, 2008

[identity profile] awarrenfells.livejournal.com
Customer: "My internet is down"

Me: *Get customer's info and check the maps."

Me: "Sir, you do realize that we have a tropical storm over your area as we speak."

Customer: "Yeah, I know.  We are already up and working on our towers, why aren't you."

Me: "Because we are not suicidal."

Customer: "Well, I want a credit for my outage."

Me: "Sir... we can not control mother nature. " <i>Nor am I God, and able to will the storm away.</i>

Customer: "No, but you can control your service.. and mine is out."

Me: "..."

I really, REALLY, hate arrogant SOB's who think the world revolve around them.
ext_3178: a penguin (Default)
[identity profile] penguin-attie.livejournal.com
Look, ma. Stop telling me I'm a computer scientist. I know that. In fact, let me tell you this: I am a computer scientist. The operative word here is computer. Got that? Computer. This means I cannot help you with your telephone installation. I do not know why your fax switch blocks caller ID. I can't install you a new one. In fact, I can't even identify which of the half-dozen beige boxes that are mounted on the wall is the fax switch. Stop pestering me, please.

If only I were better at math, I could have become a mathematician. People's immediate reaction upon hearing one is a mathematician is not "Oh! Then help me fill out my tax forms please!"

I hope, at least.

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