This Is A Real Email That I Just Processed.

[fuego.livejournal.com]

"I Just Trnd On My Computer and It Just Wontend My To Re Lond It A gean And I Just Reand Stold It 2 Days A Go .It Dont Exspir Taol The 9-3-2008. And It haes Bean Workeng Un Teal now"


Thanks gawds he added the error code or I never would have been able to do anything with it.

How do these people get computers????

Some days I wish I could zap the customers through the phone line.

[ofstarstuff.livejournal.com]

This goes out to every single customer in our tech support line:

If you don't have a router belonging to $ISP, in no bloody way can I be expected to know how your DSL line is working by the following words:

Me: Your router doesn't belong to $ISP, right? I'll need you to tell me the name written on each led of the router, and if said led is on, off or flashing.
Customer: One led is on, another's off, the other one is on, oh no, it's flashing now! Now it's on.

Ladies. Gentlemen. Your router does not belong to $ISP. I'm at the other end of your phone line. I can't see through the line. No seriously, I can't. So when I ask you the led names, say them! Don't expect me to guess how the line is acting if you describe something akin to a lit Christmas Tree.

Me: Sir, I need the names written on each led, please. The router does not belong to $ISP.
Customer: *whining and bitching* Oh. You know. I have someone who knows a bit more about this than I do. Maybe I should talk with them.

Sir! I'm not asking you anything transcendent! How hard can it be to tell me the pretty little words written on the very top of your router?


And to all of those who have extreme difficulties figuring out the coal black 'Thomson ST $NUMBER' on the pristine white label on the bottom of your router? Epic fail.