Can we kill level 1, please?
May. 19th, 2008 09:08 am![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png)
So we got this gem from the helpdesk:
"Cant create file:image.tif right-click the folder you want to create the file in, and then click properties on the shortcut menu to check your permissions for the folder. user is getting this error on her local install. tested through the apps portal file opened just fine."
That's the entirety of the entry.
Heading is e-mail so I can only assume it's a problem with Outlook. They also dropped it in the wrong container and had incomplete demographics for the user.
And it's not even a foreign call center or anything, mostly it's students on campus here that we train in our procedures and reporting methods. I weep for the future.
--Mav
"Cant create file:image.tif right-click the folder you want to create the file in, and then click properties on the shortcut menu to check your permissions for the folder. user is getting this error on her local install. tested through the apps portal file opened just fine."
That's the entirety of the entry.
Heading is e-mail so I can only assume it's a problem with Outlook. They also dropped it in the wrong container and had incomplete demographics for the user.
And it's not even a foreign call center or anything, mostly it's students on campus here that we train in our procedures and reporting methods. I weep for the future.
--Mav