May. 19th, 2008

[identity profile] mavikfelna.livejournal.com
So we got this gem from the helpdesk:

"Cant create file:image.tif right-click the folder you want to create the file in, and then click properties on the shortcut menu to check your permissions for the folder. user is getting this error on her local install. tested through the apps portal file opened just fine."

That's the entirety of the entry.

Heading is e-mail so I can only assume it's a problem with Outlook. They also dropped it in the wrong container and had incomplete demographics for the user.

And it's not even a foreign call center or anything, mostly it's students on campus here that we train in our procedures and reporting methods. I weep for the future.

--Mav
[identity profile] wignersfriend.livejournal.com
So, I come to find out that my webhosting account is locked (my bad, I hadn't updated any contact info in two years). So I call the support line to find out why. I make my way through the maze of options and get put on hold. What do I hear? Rick Astley telling me he's never gonna say goodbye, let me down, or hurt me. Following that was Spoonful of Sugar from Mary Poppins. Then for the finale, get this, Chocolate Rain from Mr. Tay Zonday himself.

50 DKP minus to the phone monkey for not knowing what rickrolling is.

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