Only in Alaska.....

[phrogg.livejournal.com]

I recieved a call today, that i believe qualifies as exclusive to those of us lucky enough to provide support in the "Land of the Midnight Sun."

"Hi, thanks for calling [ISP], how can we help you?"

"Umm, yeah, i need help. This [expletive deleted] MOOSE just came into my house, trampled all of my [stuff], and now my modem isn't working..."

You know, if a moose had just trampled my house, i'd be worried about a little more than the internet, i think.

tentacle support

[pixilated-serra.livejournal.com]

dear user

if you would like to RDP into your laptop from home you can't use the laptop from home at the same time. unfortunately we don't have MAGIC running on our network.

love,
tentacle support.



also wondering: what sort of fancy titles have you people proclaimed for yourselves to indicate "angry little techie person locked in the server room / networking godness / helpdesk extraordinaire" etc?

they won't let me use TENTACLE SUPPORT on my business cards, so i'm looking for a new title.

Don't shoot me!

[areolamay.livejournal.com]

Hi Everyone!

Okay, this is going to be easy for some and not so easy for me!

I've just pulled out of the depths of insanity - an "ancient" computer that for all intents and purposes - seems to be working a treat! Looking to donate for a tax relief.

Mind you:
Its running Win 98 and has a modem/sound card - Creative PCI - blah blah -
Basic as you can get.
Now for some reason, it won't play any sound! The basic CD player will play - but no sound. None of the windows .wav files will play, the speaker icon is not in the fixed bottom task bar - but Hardware profile says all are working!

FTW? Any suggestions? I've removed things and reinstalled - still to no avail.
Nothing is flagged in the hardware profile as - "not working" -

I've got speakers attached - the system just doesn't seem to recognise they are there.

I would be ever so grateful for any suggestions.
Keep smiling

H