Jan. 7th, 2008

[identity profile] mightyj.livejournal.com
I am the System Administrator for a wholly owned subsidiary of a company headquartered in California. My office is largely independent of the corporate network (we only use their Exchange servers and accounting software; we host our own web site). There are several other offices like mine scattered around the country.

Right after I fell asleep on Saturday night, I get a call from the corporate NOC:

NOC: AT&T called to say that your network is flooding their network.
Me: AT&T? (we don't use them for anything in my office)
NOC: Yes, they say WEB01.SMTP...... is the problem.
Me: I don't have any boxes by that name and all of my SMTP traffic bounces off the corporate SMTP servers.
NOC: The ip address is .
Me: That's not my IP address range.
NOC: Aren't you in Milwaukee?
Me: (with light going off overhead) No, I'm in St. Paul.

Alas, this is not the first time that I've run into this with our corporate offices (they once passed over contacting my office about a change to the corporate domain because they thought we were part of the Milwaukee office -- that took WEEKS to fix!). I really do need to send the corporate NOC an atlas. Then they might figure out that St. Paul MN and Milwaukee WI are 350 miles and an entire state apart.
[identity profile] drquuxum.livejournal.com
Dear Other Luser (completely different from the other Luserette),

The next time you ask for a software package to be installed in the undergraduate computer lab, make sure you provide me with enough time to actually get this done...as in NOT THE SAME DAY THAT CLASSES START.

Especially when you haven't even bought one of them yet.

Negative love,
Quuxum

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