Dec. 15th, 2007

[identity profile] mix-hyenataur.livejournal.com
Kотенок Львицы says: Also, the RAID box was totally hosed. Completely corrupt.

MIX says: huh... the one drive worked

Kотенок Львицы says: one drive? You can't access the drives individually.

MIX says: i pulled one out, hooked it up (and reformatted it)

Kотенок Львицы says: Did you remove the drive from the case and do it th.. Oh.

MIX says: ...sorry

Kотенок Львицы says: Well, duh. It's a hardware RAID set. A single drive isn't gonna work.
And, because it's a raid stripe, if you screw one drive, they're all dead.

MIX says: did i corrupt the box?

Kотенок Львицы says: Yeah. The data's not recoverable at all.

MIX says: lol

Kотенок Львицы says: I can reformat, though. No problem.

Kотенок Львицы says: I have it hooked up to Nane at the moment.

(One of my first experiences with those Raid boxes I found last night, and Raid 0: http://community.livejournal.com/techsupport/1560523.html)
[identity profile] two-pi-r.livejournal.com
From our ticket system:

rainbow was fine until user 'rqr' (Redacted Q. Redaction, a graduate
student) started running several java processes. When he had two of
them, I niced them down to 19. After he had 6 or 8 processes running,
I could no longer 'sudo top' to renice or kill them. The command
'sudo top' hung that shell.

Perhaps someone might inform this user that running a large number of
compute-bound processes does not make them go faster.
[identity profile] valiskeogh.livejournal.com
i am blessed with a certain amount of "techsupport psychic energy's" and i had this episode last week and thought i'd share.
xposted from my journal.

So i was walking through the hospital yesterday on my way to fix something on the sixth floor and i was walking past a nursing station a unit secretary asked "hello, are you here to fix this thing?"
"well not really but what seems to be the problem?"
"I'm not sure, i went to get the printouts off of the printer and when i turned back it was shut down. now it wont start back up."
i went up to the counter, on the public side not the nurse side. this is important to note because from this position i could only see the back of the computer and the back of the monitor, nothing else. under normal circumstances this particular station is not in my "zone" of coverage so i'm not very familiar with it's specific setup
i said "well that's odd, is there a light on the monitor?" (pointing to monitor)
"Nope."
"hrm... is there a light on here?"(pointing to computer*)
"nope."
(now i step back, put my fingers to my temples, and look skyward)
"okay... i'm going to say... the problem is... when you turned and swiveled your chair around to get the printouts from the printer your foot accidentally hit a button on a power strip which turned has turned off your computers. Lets see if i'm right!"

with that i walked around the corner and behind the counter. walking up to the secretary's pc i see that against the wall there is a power strip with one plug going to the wall and two plugs snaking under the counter. i lean down, pick it up, look at it, flip the switch on the power strip and everything turns on.

"hot DAMN i'm so good i suprise even myself sometimes! and i didn't even know you were using a power strip under there!"
"oh god... was that it??"
"yup!"

Valis
*computer in this case is actually a thinclient neoware device.
**for my next trick i'll be pulling my hard drive out of my pants.

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