Things We Believe In

[byh.livejournal.com]

The "Meow" post below kind of helped to recall this story.

An accountant comes to our room carrying something in her hand. She sees there is no one except me so she comes to my desk.

A: Sorry to bother you but could you do me a small favor?

Me: Why not, do you need help with something?

A: I have this MP3 player and it charges itself when connected to a PC. Could you plug it in yours?

Me: But why don't you use your own computer? It has the same USB ports you can use.

A: Because we do not have Internet access out there and you do. So it won't charge there.

Me: God. Who said you tha...

Another IT-engineer comes in.

IT-e: Oh, I see your MP3 got discharged again. Give it to me and come back in a couple of hours.

The accountant leaves being totally happy.

Me: She thinks her player charges from the Internet. And her own ports are powered and she can use them.

IT-e: She believes her player charges from the Internet, so what? Her USB ports are powered but access to UMS is denied and she thought "if the player does not open when connected so it won't charge and why is that? Perhaps because we do not have Internet access here". Let her believe that, it is not hard for me to charge her player sometimes. She is nice woman, never gives us trouble and it just works this way.

From the level 1ers..

[darkrose.livejournal.com]

I currently have $NOT_OUR_PRODUCT and I have just downloaded $NOT_OUR_PRODUCT.

I guess I need to Merge? I don't know. But I do know that I can't print.

Please Help

phone xxx-xxx-xxxx

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Now considering the product the person purchased has nothing to do with merging or printing (it's an e-mail server), THAT'S FUNNY!

So I wrote back to the level 1er, mocking the incident:

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I currently have the flu and I just downloaded some MP3s.

I guess I need to vacuum my car? I don't know. But I do know that elephants have big ears.

Please Help

Phone: 000-867-5309 (e-i-e-i-ine)

Ask for Jenny. You've got her number.

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In retrospect it's not that funny I guess..but I love the "I don't know what my problem is and I'm not going to even tell you what I want, but you better f'in fix it" support requests we get sometimes.

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EDIT: So I hear uncontrollable, maniacal laughter coming from the tech floor. Of course I go to investigate, thinking someone saw my latest epic submission to Fark or something..Turns out it's the entire level 1 department is literally rolling on the floor at my response and the customer's response when we asked for more information.

It seems the customer is trying to print a spreadsheet in Excel. It was coming out blank.

Because there was no data in the spreadsheet.