It burns....

[compsth.livejournal.com]

Another winner of a ticket...

MS outlook Problem
when the user type in subject when user type a letter k its open upanther window

user has rebotted serveral time
user said that it seems like a hot key and she is not able to reset the setting


...I don't even know where to start...

A tad demanding?

[compsth.livejournal.com]

Below is an e-mail we received from our call center regarding a specific user (repeat offender) and her problems...


ALL,

ADMIN$ has called about a problem with BOSS$ monitor. She stated that it is constantly turning on & off. She is sitting on hold and refuses to hang up until I provide her with an ETA of a tech. She has also refused to give me any further info about the problem and is not willing to assist with any phone support. Can anyone assist?


Time to start bringing the hip flask to work...