Dont know what to say the monkies wont do

[coraon.livejournal.com]

Monkey: Hi Coraon, I talked to you the last time I called

Coraon: (will never remember) Thats possible, can I get your name please?

Monkey: It's monkey, you must remember me I'm calling about the issue I opened (like I opened 1 on the 14th)

Coraon: Ok I have it here, alright this issue has been forwarded to the devlopers of the software your having issue with, and I see Jamie is working on it.

Moneky: But its now the 18th and I opened it on the 14th.

Coraon: yes it's monday and you opened it thursday, The problem was first looked at by the devloperes on friday then they went home for the weekend.

Monkey: But it peroid end and I'm catching hell from my bosses because my reports arnt done.

Coraon: yes I understand that, but it is being looked at by our top people for this and they will get back to you.

Monkey: well if I'm going to catch hell from my boss I'm going to pass it on to you.

Coraon: Ma'am, 1st I cannot speed up these people any more then I have done, they need time to do their job just like you need time to do yours. 2nd poor planning on your part does not constitute an emergency on mine. You knew about this issue 1.5 months ago and you did nothing then. Now you'll have to wait. Now I will update the ticket and inform the devlopers you would like an ETA.

Moneky: Well I guess that will have to do then.

Coraon: Thank you for your call.

It was working earlier...

[darkblade1.livejournal.com]

This is not a valid excuse. Shit will break people. Understand that.

Oy, this is going to be a long day. I'm sure you've all have that response before.

#)$*#)(*%

[blossomingfire.livejournal.com]

Dear Ungrateful Bitch:

You've worked here for almost two years now. Recently the powers that be have decided that you need a computer so you can check your email. Since that's all you need it for of course, this means you get something near the bottom of the barrel, because we save the good stuff for people far higher on the totem pole.

How about you just be happy you even GOT a computer, instead of complaining loudly (before I even have the thing set up mind you) that you really hate the CRT monitor, how you wanted a flat panel, and how you just can't possibly use the monitor I gave you because it takes up all your desk space and you can't get your work done. Why yes, you're more than welcome to bring in your husband's spare montor, and no, I am not driving all the way across town to install it for you. Your equipment = your problem. My sup will back me up on this.

In the meantime, just be happy you can check your email. No wait, no you can't - you called me on my way back to the office whining that you couldn't figure out how to enter the 8 character strong password I set up. Sorry, but karma has just bitten you in the ass. You'll have to wait until tommorrow, and I have two other stops I need to make.

Merry Fuckin Christmas to you too heifer,
BF

Do these people know how to read?

[darkrosetiger.livejournal.com]

It never fails: faculty sign up for a class mailing list. When the list is created, they get a message saying, "You may start posting messages to your list after 8am tomorrow."

So what do they do? They email the help desk, of course, demanding to know why the message they just tried to post bounced. Frequently, they do a straight reply to the original message that told them when they could start posting.

This is one time i wish we didn't use Pine to do email support, so that I could reply and just put in bold, maybe in red the part that says "You may start posting messages to your list after 8am tomorrow."