So, I work for a company that supports guests that are staying in hotels. This one just ticked me off to no end. I mean, if you just do what people tell you then generally, things run pretty smoothly.
( Read more... )I was nothing but polite to her and the whole thing stemmed from her doing something that no one had even told her to do.
Now, if the heifer had bothered to call us first (Hello, it works on one floor but not another!!! Can we say hotel infrastructure issue??) she would not have been on the phone no where near as long and would have been able to get back to her online course is whatever the hell it was that she said she was doing.)