Mar. 24th, 2006

[identity profile] knittinggoddess.livejournal.com
and today has been surprisingly calm. That the history and social sciences division all seem to have their theses in the template bodes well for future deadlines.

I did like the professor who had forgotten his login name and password while he was on sabbatical. I looked up his login and wrote it down for him. "Great! Can you tell me my password, too?" Uh.

Or the alumna who comes in for a new alumn account and asks us about this bug where nothing on XP will open rtf files that were written on a Mac. She doesn't remember what application she used to save this file, or even what OS she was running (it was a public school and so very possibly could have been OS 9) and to top it all off, this was MONTHS ago and she doesn't even remember what methods of opening the file she tried. And hasn't tried to duplicate this since. Helpful lot of information, don't you think?

Here are some overheards:I'll spare you )

(On top of it all, I've been so sleep deprived all day to the point that I sometimes forgot precisely what was going on and, among other things, forgot to take down an alum's new account #. Yes, I'm playing the second semester senior card, and delirously. Oh god what am I going to be like closer to my final deadline?)
[identity profile] omg-teh-funnay.livejournal.com
Snipped from an IM window with a colleague:

teh_funnay, OMG says:
I was laughing at the Mason guy - he's like "This was escalated because she's a loan consultant and is losing money" and I said "Man, all of his tickets are loan consultants who are losing money"
Worker, Coe says:
Yup. Or sales associates, sometimes. They're all important and all losing money. I feel for them, but its like telling your oncologist, "You have to make me your number one priority. I have cancer!"
[identity profile] megpie71.livejournal.com
Friday 24th of March 2006.

Welcome to IT Support.

All hell has currently broken loose. IT Support staff are currently attempting to answer your calls with one hand while fighting off demons with the other. There may therefore be a slight delay in answering your call.

Please state your login ID clearly in order that our demonic representatives are able to determine precisely how much service you are entitled to in exchange for your soul.

(also crossposted to [livejournal.com profile] megpie71)
[identity profile] toxico.livejournal.com
Having worked my way from food service to here, I can relate:

My job, translated into the fast food industry:

Me: Hi! Welcome to Fast Food Joint, how're you doing toda--

LSWAM: I AM LARGE SUIT-WEARING ANGRY MAN, AND I DEMAND YOU SERVE ME NOW!

Me: Er... sir, all these people have been waiting patiently in line before you--

LSWAM: But I didn't bother to eat for weeks because I was too lazy and now I'll starve to death in five minutes if I don't get food NOW! Plus I know the president of the company and I told him I'd pick him up some fries, so your ass is fired if you don't save me.

Me: *sigh* All right sir, what would you like?

LSWAM: Hmm... I think some kind of cooked meat. Probably in between bread pieces of some sort, yes. With condiments. Condiments are very "In" this year. And sides, although I'm not sure how many I'll actually want to eat until after I'm done with my meal.

Me: Um, do you know maybe what specific food you want me to--

LSWAM: I DON'T KNOW! DON'T PRESSURE ME WITH THESE BULLSHIT TECHNICAL REQUIREMENTS, I'M NOT A CHEF! THAT'S YOUR JOB!!

Me: But I--

LSWAM: TWO MINUTES LEFT! *starts talking on cell phone and ignoring me*

Me: *sigh* Would you like a drink with that?

LSWAM: NO! Are you insane? I don't have the budget for frivolous drinks! Do you think I'm made of money? You're trying to rip me off!

Me: Riiiiight. Okay, sir, here's the meal you actually wanted that I have magically gleaned due to my goddess-like psychic powers.

LSWAM: HEY! WHERE'S MY DRINK?! I SPECIFICALLY ORDERED AN EXTRA-LARGE DRINK AND I WANTED IT FIRST! NOW I'M GOING TO DIE OF THIRST LIKE I SAID!

Me: Actually, you said you were starving--

LSWAM: THAT'S IT! I'VE NEVER HAD MORE INCOMPETENT SERVICE! WHEN I GET BACK AND TALK TO YOUR BOSS WHO I SWEAR IS MY BEST FRIEND 4EVA, YOU ARE SO FIRED! I'M NEVER COMING HERE AGAIN!

Me: But--

LSWAM: Oh, and I'll be back at the same time tomorrow and I expect my meal to be ready before I get here. And I'll want something different, because that's Fresh and Scrappy and that's what we're going for this year. I don't know what I want different, just totally not like what I just had! Is that so hard?! Be ready! *slams out door*

Me: *sigh*

LSWAM: *leans back in* AND I'M REPORTING YOUR BAD ATTITUDE! *slam*

Me: *eyetwitch*

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