Feb. 4th, 2005

[identity profile] random-c.livejournal.com
I'm not really in tech support any more, is there a community for general technical ranting?
Like, a couple of weeks ago we had an office move and either IT ignored it, or nobody told them what needed to happen, the whole thing was a disaster and I ended up crawling around on the floor tracing, labelling and re-routing everyone's network cables.
You'd think they'd learn their lesson from this, especially when an admin girl goes round asking what everyone's power and network requirements are... oh no. Today, I was supposed to be working from home, but someone decided the move was happening today, rather than on Monday as scheduled, and I ended up going in at about 11am.
My coworkers M, P and I have an awful lot of kit between us. P got set up fairly easily, but then he's always in at 8 and managed to steal enough power bars for his kit before M arrived. M threw his back out trying to move his monitor, one of his 6-foot-tall test rigs is made out of chipboard and an absolute git to move on carpet. Our desks are in the middle of the floor, and as we don't have a false floor to run power and network through, there was nowhere for us to plug in our machines.... even if our power bars and patch leads had followed us, which they hadn't. M, P and I have two power sockets and four network sockets between us, all of them under P's desk (which is actually a boardroom table, and M and I also get to use it for overflow kit). Two of those network points are needed for IP phones. After much forraging, M and I have ended up with two six-way power bars plugged into a two-way which then runs through a rubber thing across the floor and under P's desk, along with the network cable to our switch. P has a four way plugged into another 4-way. Most of our the devices M and I use hammer the network quite heavily several times a day and it's all got to go through one wall socket. It took until 4pm for someone to actually activate those network ports because the guy who does such things took a 2-hour lunch. I'm not holding my breath for more cable being run.
On the other side of the office, where a partition wall's been knocked down, there's a huge amount of cable running to a set of now free-standing network wall ports. Most of those probably aren't active, but nobody's trying to use them. I could see these from my vantage point on P's table, trying to angle the many spotlights so they weren't causing glare on any of the 8 monitors we have. I therefore saw as one of the recent recruits pushed his chair back hard, straight across the pile of network cables, tearing several of them up with his wheels. He did not seem to even notice that he'd gone across them.

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