techrecovery | Sep. 5th, 2003

Customer: I want the internet.
Me: Alright, what service are you interested in?
C: Dialup.
M: Alright, we can get that for you. (we have nationwide numbers)
C: OK, can you send me the CD now?
M: Well, our service uses what's called Dial-up Networking, it's built into your computer so you don't need a CD.
C: I don't have DSL.
M: That's good, because we're signing you up for dialup.
C: So don't you want my address so you can send me the CD?
M: *groan* No, we don't use any software except for what's already on your computer. What operating system are you running?
C: Microsoft Explorer
M: *trying again* Alright, what version of Windows are you running?
C: Microsoft
M: OK, which version?
C: Windows
M: XP, 98, 2000, which do you have?
C: Oh, XP
M: Alright, then we can set the service up on your computer right now. Do you want to go ahead and do that?
C: But I told you. I don't have DSL.
M: Yes, sir. I understand that. You don't need DSL to get dial-up service. They are two entirely different things. Do you want me to check if you can get DSL service from us?
C: But I told you. I don't have DSL or the CD.
M: Alrigh--
C: CAN you or can you NOT get me the service
M: NO
*hang up*

Another Customer:
M: Alright, sir, what operating system are you running?
C: Hold on, let me check..
M: Alright..
C: Alright, it says D-E-L-L

Ohhh mannnnn

Time to go home.