No Words To Describe

[liquidmercurial.livejournal.com]

Did you know that the flat end of a USB cable can fit into an Ethernet port?

Neither did I...nor would I have ever thought of doing that. But after spending 5 minutes with a guy that swears he has a USB cable plugged in, and receiving no new hardware wizard, I finally discover that he had put the USB cable in the ethernet port I had just had him remove the ethernet cable from....

/me beats her head into her desk.

M$

[natertots.livejournal.com]

So yeah, this RPC issue is causing us all kinds of grief today.

Looks to me like it's some kind of distributed attack, since we have tons of customers calling us with the error message.. ("Remote procedure call RPC service terminated unexpanctly please reboot the computer." then it reboots.)

Yet another example of why you should update your OS.

Bleh.

Oh my word... How can people be so bloody stupid?

[masonstone.livejournal.com]

Ok... I was taking my usual tech support call and was trying to get this woman to tell me what the problem was. It was like pulling teeth, I swear. The capper though was this:

ME: Ok, what page are you trying to go to?
Woman: Go to? I'm not trying to go anywhere. I'm trying to get on the internet!
ME: (Muted) Unngggghhhhh

I swear there should be a law authorizing customer euthanasia. It would help immensely.

(no subject)

[mikeliketrike.livejournal.com]

my worst tech support call happened like this:

stupid lady: i can't connect to the internet
me : ok to get started i'm going to neeed you to close all the windows you have open
stupid lady: really?
me : yes, it will give us a clean slate in order to get any problem resolved
stupid lady: ok *clunk*
me: hello? hello? hello?

then i hear

*ssssssh crack* *ssssssh crack* *ssssssh crack*

stupid lady: ok all my windows are closed, but it's really hot in here, is it ok if i turn on the air conditioner