techrecovery | May. 12th, 2003

Dear Customer,

When your hard drive is so completely dead it's knocking, we throw it away after we are done replacing it. We make an honest effort to recover your data, but if the test machine's BIOS just sort of looks around and says "huh? what hard drive? I don't got no hard drive, man" when I install your dead drive on it, we call time of death and chuck it out.

Rest assured that even in the unlikely event that you really, truly had something sensitive on there, it'd be pretty difficult for J. Random Hoodlum to get it off without throwing mega bucks at a data recovery service who STILL might not be able to recover anything.

Now you know why I looked at you like you were a moron when you told me to dig through the trash and retrieve your drive. If it'd gone out to the dumpster, I would have told you to do it yourdamnself. And when I--I WHO GHOSTED YOUR DAMN DRIVE AND REMEMBER THAT IT WAS A 10GB QUANTUM FIREBALL-- bring you your dead drive and you demand that I "call the man who worked on it to make sure this is it," please understand that the grumbling and slamming you hear in the back as I hook your dead drive up and verify that yes, this is the same knocking-clicking-DEAD DEAD DEAD drive I yanked out of your machine is entirely your fault.

xoxo
Me