Feb. 14th, 2003

Meh.

Feb. 14th, 2003 02:27 pm
[identity profile] agentz.livejournal.com
The quality of call that our Helpdesk log sometimes is fantastic.

Actual comments from a job logged about an hour ago:

"Mrs Westlake room Apple iMac

Document that have been done in the this machine now say that they need upgraded and there is no also document folder"

Insert rolleyes here.

Heads-up

Feb. 14th, 2003 02:53 pm
chaobell: Pyro taking a walk, firing flamethrower into the air just because. (sims)
[personal profile] chaobell
If you are faced with a machine that will dial up and go through the motions of connecting to the Internet but will not load any websites, will not allow you to connect to AIM/MSN/ICQ, will not connect to jacksquat, go into control panel and check Internet Properties. See if it's trying to use a proxy server whose domain goes something like "marketscore.com."

Here's what the damn thing is, and how to get rid of it.
[identity profile] 13tears.livejournal.com
Hello. I work at a call center and I do Notebook support so I thought this would be a good community to join. I had a pretty bad call today, Anything to do with trying to connect people to the internet I cant stand. I gave my 2 weeks notice today, That felt pretty good. Does anyone else here work for Stream International? I hate working there.

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