Jun. 19th, 2001
It's Going To Be A Long Day.....
Jun. 19th, 2001 02:26 pmSo I just get to work and my first call is a woman who can't connect. No big deal, happens all the time. I ask her what the error is and she says "I don't know, that's what I'm calling you for." I think 'Great' So we go along and the call is taking forever. She turns out to be one of those people who literally think I can see her computer while we're on the call. "That's right ma'am, I do tech support for Earthlink, but we're also part of a larger organization called Big Brother and we have cameras and streaming video in everyone's house" Give me a Break!
People are funny
Jun. 19th, 2001 03:18 pmSo I get an email from a costomer today, this is verbatim
"How do I send and recieve email?"
BWAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA!!!!!
Please tell me this is a joke!
Please please please
*muha*
"How do I send and recieve email?"
BWAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA!!!!!
Please tell me this is a joke!
Please please please
*muha*
God Hates Me
Jun. 19th, 2001 06:11 pmWhy do the people who know nothing about computers find it necessary to use the most "up to date" pieces of shite.
"I don't know what a computer really is. I don't know how to use my mouse. I didn't even know that you could unplug the phone chord running from the computer and plug a phone in there so I could be in front of the computer when I call you for help. BUT I am using Netscape 6!! Aren't I cool?"
I have a woman on the phone who keeps saying she's never used this computer blah blah blah. She is using Netscape 6. I'm sorry, nobody should be using Netscape 6. But if you are, then you should at least know WHY you are using it. Otherwise, go back to freeeeeeeeeeking 4.7x which we support. I've been on this call for 45 minutes now. This is F@#%$$%ING ridiculous!!
"I don't know what a computer really is. I don't know how to use my mouse. I didn't even know that you could unplug the phone chord running from the computer and plug a phone in there so I could be in front of the computer when I call you for help. BUT I am using Netscape 6!! Aren't I cool?"
I have a woman on the phone who keeps saying she's never used this computer blah blah blah. She is using Netscape 6. I'm sorry, nobody should be using Netscape 6. But if you are, then you should at least know WHY you are using it. Otherwise, go back to freeeeeeeeeeking 4.7x which we support. I've been on this call for 45 minutes now. This is F@#%$$%ING ridiculous!!