[identity profile] red-scully.livejournal.com posting in [community profile] techrecovery
Dear Mr Special Snowflake,

Your work computer?  Is your WORK computer.  And as your work IT Helpdesk gal, my responsibility is to your WORK computer and all the WORK-RELATED stuff it has on it.  When I transfer all your data across from one machine to another, I am under no obligation at all to transfer your precious iTunes library across with all the work documents you've got stored on there.  Strictly speaking I should actually just delete the lot - but I can't do that, because I'm too nice.  BUT, whining at me about how all the stuff needs to be kept on the old machine is not going to score any brownie points with me.  I resent the fact that you get to keep your old computer for personal use, and by extension I resent the fact that I have to spend an hour wiping the damn thing and putting a blank XP install onto it in order to comply with licence laws.  Asking me to set up your iTunes on this machine, to be frank, is rude.  And when I state that I can't do that because I don't have time to do non-work-related tasks, telling me, "it's ok, just don't wipe the laptop and I'll take it home as is" will not get you anywhere either, because now you're asking me to BREAK THE LAW for the sake of your crappy music collection?  Well, matey, I checked out your music collection, and anyone with 5gb worth of 'Best of the 90s' and 'Music from Dawsons Creek' deserves to suffer horribly.  If I wasn't so spineless, I would have fucked up all your drivers and deleted the iTunes before presenting you with the crappy laptop to take home to your (incredibly ugly, based on your stupid wallpaper) kids.

Fuck you, fuck you, fuck you.

No love,

Date: 2010-03-09 09:42 pm (UTC)
From: [identity profile] anonymissity.livejournal.com
bwaahahahaha.

Date: 2010-03-09 09:56 pm (UTC)
From: [identity profile] lunatic59.livejournal.com
I would have just thrown linux on it, told him that's all we're allowed to do and watch his head explode.

Date: 2010-03-09 10:07 pm (UTC)
From: [identity profile] heuteistmeintag.livejournal.com
what a tosser

Date: 2010-03-09 10:25 pm (UTC)
From: [identity profile] klytus.livejournal.com
This is almost as bad as a laptop we had in recently with some pretty nasty malware. We saved the data, swept it for infections, ran WipeDrive on his laptops, re-imaged it, and then migrated his data back... minus the folders with Movies, Music, Pictures and a folder with games on it for his kids. Oh yeah, we also didn't copy over the file over with password crackers and other hacking tools in it (Security read him the riot act over that one).

I'm just waiting for him to call in and complain that he's "missing stuff."

Date: 2010-03-09 10:59 pm (UTC)
From: [identity profile] mouser.livejournal.com
"Oh, what SPECIFICALLY is missing?" works well. Bonus points if you ask in front of a supervisor. Triple score if he responds via email so you can forward it to HR...

Date: 2010-03-09 11:03 pm (UTC)
From: [identity profile] superbus.livejournal.com
When I got into IT, I never imagined that the job was 25% technical, 35% political and 40% being a middle school tattle tale. :(

Date: 2010-03-10 12:46 am (UTC)
From: [identity profile] klytus.livejournal.com
"Tattle-tale" is such an ugly phrase. I prefer "accountability for the consequences of ones own actions."

Date: 2010-03-10 02:30 am (UTC)
From: [identity profile] notthebuddha.livejournal.com
people rarely tattle on themselves

Date: 2010-03-10 06:15 am (UTC)
From: [identity profile] nightsinger.livejournal.com
No, no, it's making sure that others get to enjoy said accountability. ;)

Date: 2010-03-10 06:21 am (UTC)
From: [identity profile] notthebuddha.livejournal.com
Yes, that's it. "We prefer to be called Accountability Providers."

Date: 2010-03-09 11:21 pm (UTC)
From: [identity profile] ladynisa.livejournal.com
"I'm sorry Sir, but my personal and professional morals prevent me from being able to transfer this music for you." *delete* "Perhaps if you had better taste in music, we could have come to some sort of agreement."

Date: 2010-03-10 01:29 am (UTC)
From: [identity profile] argonel.livejournal.com
I wonder how difficult it would be to write a script to copy the filenames and meta data and replace all of the music with a rickroll.

Date: 2010-03-10 02:45 am (UTC)
From: [identity profile] zianchoy.livejournal.com
Trivial, as long as there aren't any unusual file types.
(deleted comment)

Date: 2010-03-10 09:43 am (UTC)
From: [identity profile] caira.livejournal.com
Yes, but would she notice if they were all the same?

Date: 2010-03-10 01:52 pm (UTC)
melstav: (Default)
From: [personal profile] melstav
Easy enough to fix. Just record X=(length of target song)/3:32 loops of "Never gonna give you up" and adjust bitrate to match. Easily scriptable. And who cares how long it takes. You have the computer for service.

Date: 2010-03-10 06:27 am (UTC)
From: [identity profile] vulpisfoxfire.livejournal.com
Whatta maroon. I'm presuming this is one of those 'We're replacing the gear--anyone want the old stuff to take home so we don't need to haul it out?' situations. If this din't not computer-literate enough to keep his own backups of the non-work stuff, then he doesn't deserve to have the computer. :-/

Date: 2010-03-10 06:29 am (UTC)
From: [identity profile] vulpisfoxfire.livejournal.com
Bleh. Can't type tonight. 'If this dink isn't computer-literate enough...'

Date: 2010-03-10 08:20 am (UTC)
From: [identity profile] jokergirl.livejournal.com
Oh Eris, I hate iTunes people. Hate hate hate.
Did I mention iTunes slows work boxes to a crawl with some weird web keepalive crap? Argh.
And it's always, always, the entitled rude assholes who have it on their work comps and need support with it. No exception.

>.<;

Date: 2010-03-10 07:16 pm (UTC)
From: [identity profile] abstrak-tokatl.livejournal.com
in the infamous words of the cybermen "delete!delete!delete!"

Date: 2010-03-10 08:00 pm (UTC)
From: [identity profile] the-s-guy.livejournal.com
"Put what you need done in an email and I'll add it to my work log."

(and then completely ignore it while following policy.)
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