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techrecovery(10:40:41 PM) [L1-A]: %acct number, TECH- cust got %ISP modem, not internet. phone cuts in and out. VoIP not thru us. %diagnostic tool says she has acceptable service for our VoIP. refer her to her VoIP provider?
(10:40:58 PM) [Me]: Yes.
(10:41:20 PM) [Me]: If you have QOS issues I feel sorry for you son, I got 99 problems and 3rd party voip ain't one. :)
(10:41:41 PM) [L1a]: haha, nice. thanks for the help
(10:41:49 PM) [Me]: You're welcome.
(10:41:49 PM) [L1-B]: LOL!!!
(10:41:57 PM) [L1-B]: you just made my night [Me]!
(10:42:00 PM) [Me]: <3
(10:40:58 PM) [Me]: Yes.
(10:41:20 PM) [Me]: If you have QOS issues I feel sorry for you son, I got 99 problems and 3rd party voip ain't one. :)
(10:41:41 PM) [L1a]: haha, nice. thanks for the help
(10:41:49 PM) [Me]: You're welcome.
(10:41:49 PM) [L1-B]: LOL!!!
(10:41:57 PM) [L1-B]: you just made my night [Me]!
(10:42:00 PM) [Me]: <3
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