Dear Client

[chinapatterns.livejournal.com]

Dear Client,

When you give me five minutes to set up import and integrate a new procedure and rota please be aware that mistakes are bound to happen. Clearly you have know about this change for quite some time - considering the wealth of information you have just supplied me, and the fact that you have made ALL your clients aware but only deemed it necessary to tell me now.
I do not request 48 hours notification for major procedural changes to be implemented because I'm lazy.  I request notice as these things take time to put into place.

If it f*&#s up, don't blame me!

Comments

[tuba-man.livejournal.com]

This is a situation where contracts and written policies come in handy.

"It says in the policies and procedures that we need 48 hours notice to do this work, and right there at the bottom is your signature. We'll begin the import Monday morning. Thanks!"