I can hope they'll learn... can't I?

[yanni85.livejournal.com]

Yes, we love it when you submit tickets to us by e-mail. It tends to be much more efficient and it eliminates the possibility of our receptionist inevitably screwing some part of the ticket up.

However, this is not the correct procedure when your internet is down.

Comments

[polarbee.livejournal.com]

When a user screams in a power outage, does a tech hear the cry?

Very zen.

[bothunter.livejournal.com]

Last week, I had to call the help-desk to get them to reactivate my network port in my office. (I left a VM on and unpatched when I went on vacation) The only problem with this plan? We use VoIP phones!

[zion-from-dust.livejournal.com]

Lol. Yes, let's hope beyond hope.