(no subject)

[chaobell]

Here's a fun one:

XP Home box. Will not recognize a CD-ROM drive once it goes into Windows. Have tried three, count 'em, THREE new drives. Primary or secondary IDE, master, slave, or single, it matters not. Yes, the cables are plugged in the right way. Yes, they're properly jumpered. Yes, they are getting power. Yes, BIOS detects them.

The box will. Not. Speak. To. A CD-ROM drive in Windows. There is a yellow exclamation point in Device Mangler and bitching about drivers. No other apparent problems save minor font and color weirdness with IE.

Owner claims that all he did was uninstall Nero. Uh...right. Sure.

System Restore has been no help at all. Am about to eat own face over here. Ideas plz, short of "nuke from orbit and reinstall." I figure that might end up happening, but hopefully there's something else I can try first.

Comments

[eikichi-onizuka.livejournal.com]

We had this problem with a system where the owner had uninstalled Nero Burning Rom, and it took the ASPI drivers along with it.

Try reinstalling the ASPI DLL file from here:

http://www.nu2.nu/aspi/index.php?p=1

It's under "Where can I get aspi32 drivers for Windows?".

If that doesn't help, might want to try running an "sfc /scannow" from Run to make sure nothing else was altered.

[chaobell]

Well, it was missing some of the ASPI files, but reinstalling didn't help. So I tried sfc /scannow, as you suggested. All was well...until it asked for the XP Pro CD. Upon my hitting the "more information" button, it told me that the CD-ROM drive may not be functioning.

Which led to my yelling "NO SHIT, SHERLOCK" at the computer, flipping it off, and dissolving into hysterical laughter.

Looks like this one's going to be a nuker after all. Thanks anyway!

[blackrat.livejournal.com]

In this case, the owner may be telling the truth - I encountered a similar problem with a 2K box when I installed a more up to date version of Roxio Easy CD creator. (place of work doesnt see any point in getting something other than what comes bundled, as Easy CD gives the lusers a nice happy flashy 1d10t proof interface..)

Upon the next reboot, once in windows it would not talk to the drive at all, in the manner that you describe - Windows shows it in device manager with the yellow exclamation point, and absolutley nothing that I tried would make it work in windows again.
Boot from a dos floppy, and worked without a murmur - so not the drive.

So, one format & reinstall later - all was fine and dandy.
Never did figure out what the hell happened in the first place either!

[oddball42.livejournal.com]

ran into this a long time ago, there is a MSknow base artcel on this. basically nuke a reg key in windows and it redetects everything and finally plays nice.

wish i had more info was an obscure tho... was like 3 years ago when i used it, and it borked because of nero install not playing nice with xp.

[azraelsdaisy.livejournal.com]

That happened to my PC too after uninstalling Nero. I just called HP and after much convincing of their supervisors, I got the drivers on floppy. That cleared it right up.

M$ knows aobut it, here's how to fix it.

[coyoteden.livejournal.com]

KB article q314060 on this (http://support.microsoft.com/default.aspx?scid=kb;en-us;q314060)

To all above: you're BOTH right. This often happens after both Roxio and OTHER packages have been installed and then removed.