I should have stayed at home today.
Aug. 5th, 2009 08:52 pmDear home worker,
If you ask me to do something, and I say I will call my colleague to get some information and then call you back, how about you try listening to what I just told you? Responding with, "I have to email the Mayor of boring-city-in-North-England, how do you think I'll look if I send him a virus? You just don't listen to me." will NOT endear me to you. When I have to repeat, "I understand, ma'am, which is why I'm going to call my colleague and give you a ring back when I've got a solution," TWICE because you KEEP TALKING OVER ME, it doesn't make me want to help you. It makes me want to kill you. You should thank god that you're in Wolverhampton, because if you were in London I would be on your doorstep right now.
No love at all,
Very weary Helpdesk girl.
If you ask me to do something, and I say I will call my colleague to get some information and then call you back, how about you try listening to what I just told you? Responding with, "I have to email the Mayor of boring-city-in-North-England, how do you think I'll look if I send him a virus? You just don't listen to me." will NOT endear me to you. When I have to repeat, "I understand, ma'am, which is why I'm going to call my colleague and give you a ring back when I've got a solution," TWICE because you KEEP TALKING OVER ME, it doesn't make me want to help you. It makes me want to kill you. You should thank god that you're in Wolverhampton, because if you were in London I would be on your doorstep right now.
No love at all,
Very weary Helpdesk girl.
no subject
Date: 2009-08-07 06:06 am (UTC)