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Jun. 22nd, 2009 10:22 pm![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
jarad.livejournal.com posting in ![[community profile]](https://www.dreamwidth.org/img/silk/identity/community.png){kind=small}
techrecoveryDear asshat customer,
We send you outage notifications about planned maintenance so that you DON'T freak out when your circuit goes down, phone us at 3am, get various folks out of bed, and getting the poor engineer doing the upgrade all flustered and panicked and possibly making a mistake and have yourself a full blown panic attack. YOU WERE TOLD IT WAS GOING TO GO DOWN FOR AN HOUR 2 WEEKS AGO. NO YOU CAN'T HAVE COMPENSATION. As a matter of fact - and you don't know it yet - but you're getting a whopping out-of-hours bill for your asshattery.
No love,
Your very tired ISP engineer.
We send you outage notifications about planned maintenance so that you DON'T freak out when your circuit goes down, phone us at 3am, get various folks out of bed, and getting the poor engineer doing the upgrade all flustered and panicked and possibly making a mistake and have yourself a full blown panic attack. YOU WERE TOLD IT WAS GOING TO GO DOWN FOR AN HOUR 2 WEEKS AGO. NO YOU CAN'T HAVE COMPENSATION. As a matter of fact - and you don't know it yet - but you're getting a whopping out-of-hours bill for your asshattery.
No love,
Your very tired ISP engineer.
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Date: 2009-06-22 11:19 pm (UTC)Can I have their circuit since they don't deserve to keep it? :P
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Date: 2009-06-22 11:58 pm (UTC)no subject
Date: 2009-06-23 12:11 am (UTC)no subject
Date: 2009-06-23 02:35 am (UTC)