IBM anyone?

[awarrenfells.livejournal.com]

So, it seems that IBM is in the middle of a large recruitment drive for a new Tech Support Center in Dubuque [spelling?], Iowa. As a result of this, my resume has been flagged on monster.com, and I have received a bunch of recruiting emails from IBM.

I was wondering if anyone out there has had any work history with IBM? If so, what are they like to work for... or... should I simply delete the emails I am getting from them.

I really like the company I work for... cool managers, fun coworkers, just stupid customers [I guess that can't be helped], so It would take a substantial dollar amount to get me to move to Iowa from Florida.

Any idea what they pay for Tech support?

Edit: Ok, so they emailed me back and said - "Thank you for getting with us. Our ranges for our roles in Dubuque are from 27k to 45k with the POSSIBILITY to go to 55- 60k (this would be for highly skilled candidates). If you are still interested, please apply to the role and we can go from there. Thanks again!"

Hmm. Would like some input from you other tech support peeps out there.

Comments

My 2 cents worth

[billysapphire.livejournal.com]

I worked for them for almost 6 years (1998-2003)and I liked it. I had some issues with my manager not wanting me to leave the department that I was in (and had heard that he had been bad-mouthing me when I applied for other jobs. The hiring mgr from one department would call my current mgr for info and well, you can figure out the rest. That manager has since retired.)

I worked Point-Of-Sale tech support. When I first started we had to handle anything in a retail store from registers to laser/dot matrix printers to servers and back office PCs. As time went on they pulled the servers and PCs away from us and we worked the POS and printers. I worked on the outbound call side. (Customers place calls electronically and we call them back to troubleshoot) And we did have some SLAs we had to meet but not as many as one normally has in a call center environment. It may be somewhat different now and I had heard through the grapevine that they had laid off about 12 people in the area that I used to work in here in ATL a couple of months ago.

I liked it and being a gay male, they were pretty supportive here in the ATL area. I left the co because I met my partner and moved from ATL and they could not let me keep my job as a remote tech.