HALP! I'm stuck!

[blondebeaker.livejournal.com]

Yesterday was one of those days where the odd ones came out in full force and I snagged me one. BTW, anything in brackets are my thoughts and bolded are the IMs between the supervisor (SupersSup!) who was listening in and me.

Crazy Person: I NEED A TECH OUT AND HELP I'M LOCKED OUT AND I CAN'T GET INTO THE WORLD!

Me: The world?

Crazy Person: YEAH THE WOOOOOORRRRLD..... (He was really trailing it like that)

Me: ........

Crazy Person: ..........

Me: Of Warcraft?
*SuperSup: Sprofle!*

Crazy Person: NO NOT A STUPID VIDEO GAME ! THE WORLD. THE ONE YOU LIVE IN. THE WOOOOOORLD! The one you where you do stuff, like go to work and have sex with people! (Ohhh yes, he said it just like that.) I can see the door to it every time I close my eyes!
*SuperSup: Ask him if he took a red pill or a blue pill! *Me: NO! I am not pulling it up into another level of crazy!*

Me: Ooookay. I don't see any issues with your services, so if I send a tech out you will be billed for it.

Crazy Person: NO! NO! NO! NO! NO! YOU GUYS TRAPPED ME IN MY HOUSE AND I WANT TO GO OUT TO THE WOOOOOOOORRRRRRLLD!

Me: I am sorry sir, but if I send someone and they do not find a issue with your services they WILL bill you for it.

Crazy Person: I WANT TO SPEAK TO THE PRESIDENT! NOOOOOOW.

Me: I'm sorry I don't have the ability to get the company presi...

Crazy Person: I DON'T MEAN THE COMPANY PRESIDENT! I MEAN THE PREEEEESIDENT!!!!

Me: I don't have that ability either. I can get you to a supervisor though!
*Me: MUAHAHAHAHAHAHAH! Guess who is getting this call?* *SuperSup: I know it will be they guy in.......NOOO IT R ME!!!* *Me: HA!*

Crazy Person: FINE I WILL TALK TO ONE OF THEM. BUT ONLY IF THEY CAN GET ME INTO THE WOOOOOOORLD!!!!

Me: I'm sure they will try their best! I'm going to transfer over in 3....2....1.
_________________________________________

After I transferred over to SuperSup he didn't talk to me for the rest of the night. I think his brain broke after that call.



I posted this to my journal first, go me!

Comments

[tragicsupergirl.livejournal.com]

O_O

[naggy.livejournal.com]

"I'm sorry sir, your world was deemed to be pirated and so it was disabled by Microsoft. You will need to purchase a legal copy of the WOOOOOOORLD!!!!, or contact Microsoft Technical Support for help."

[blondebeaker.livejournal.com]

rofl. Too bad this guy had a Mac. There was a warning msg on his account not to ask what version of Windows he had because he would fly into a rage. >.>

[siliconshaman.livejournal.com]

"I'm sorry sir. The World was discontinued during the 1990's due to lack of interest. And we don;t offer legacy support. Everything you see on the news or the internet has been produced in Hollywood for the past 20 years. Except for politics. That was subcontracted out to a Mexican Telenovello company which is why it's so badly written."

[mathsnerd]

I think I'd rather believe the Mexican Telenovello idea than that people really are creating the political messes. :)

[siliconshaman.livejournal.com]

Well, it does make more sense really...

[jecook]

*awards you 50 gold coins for making the mod nearly pee his pants*

*dies laughing*

[siliconshaman.livejournal.com]

*clutches gold coins to chest*
Eeee!! Rich, rich beyond my wildest dreams!! Bwhahah!!

*bows*
glad to make you laugh!

[azurelunatic]

Oh, man. >_<

[brotherflounder]

Please tell me this guy was just having a laugh and is not actually this crazy.

[blondebeaker.livejournal.com]

Ohhhhhhh no this dude was a loon! There were pages and pages of tech comments about this guy. I found out our own site director even had him on a call once and if you ask him about it he gets this odd look on his face.....the kind you get when a repressed memory is trying to come up and you are fighting to keep it locked down. THAT is how crazy this dude is.

(I have been told I got the tamest call so far from him o.O)

[the-s-guy.livejournal.com]

Given the amount of hassle that guy causes compared to what he's paying for service, would it make more financial sense to simply stop having him as a customer?

[blondebeaker.livejournal.com]

Because my company is stupid and likes money and keeping a 200+ account is more important than the employees.

[the-s-guy.livejournal.com]

The employees aside, how much company time and resources is the guy using up? I mean, if he only calls to be crazy once a year, I could see them keeping the account, but if he's on the phone every other day...

[scarah2.livejournal.com]

Just send him a script that says "Hello, world."

[ptstech.livejournal.com]

This post made my day.

Mainly because it didn't happen to ME.

[wbyonder.livejournal.com]

You should have sent him here (http://shibumi.org/eoti.htm).

[devilish69angel.livejournal.com]

*giggles*

[canray.livejournal.com]

Not only do we usually get stuck doing Billing as well, but we're now supposed to be therapists.

How many bloody degrees do we need to do our job now? Three?

And, if so, why are we so badly paid?

[wignersfriend.livejournal.com]

Hey now, the job of tech support is to know how to do everyone's job, know the best way to anticipate everyone's needs and to translate abstract project requirements in a manner closely resembling true clairvoyance.

We only get paid so little because we're really doing this out of the goodness of our hearts. Even if we don't realize it, the CEOs who make unrealistic goals for SLA resolution and can't understand why an admin's request for a 32" monitor is totally unrealistic, really do. They totally have our backs and know that the satisfaction we take home with us every day is payment enough, our salaries are just there to keep everyone else from being jealous that we receive so much job satisfaction.

[red-scully.livejournal.com]

Oh my GOD. I have no words.

Poor you!

[naggy.livejournal.com]

Poor SuperSup.

[devilish69angel.livejournal.com]

Wow, just wow.

[heidl.livejournal.com]

ROFL!! :D xD
do you actually know what his real problem was?

[the-s-guy.livejournal.com]

"We're the internet. We don't support the real world."