[identity profile] mellay.livejournal.com posting in [community profile] techrecovery
yay i love it when home users call business support and scream at ME on a SATURDAY MORNING AT 8AM WHEN I COULD BE ASLEEP <3

ME: "Thank you for calling Business Desktop Technical Support...could I have your express service code please?"
REDNECK: "Ah have no clue what that is. Look up my name, Blah blah in bumfuck, kentucky"
ME: "I'm sorry sir, I have no listings under that name in that city. Could you restart your computer and hit F2?"
REDNECK: "IT WON'T TURN ON THAT'S WHY AH'M ACALLING YOU!"
ME: "Ok, sir, could you look on the back of your system or right side and look for the service tag or serial number?"
REDNECK: "I dun see nuthin...uh...ah see a serial number...MX54643257DASH..."
ME: "sir, that's on the monitor. Could you please look on the bottom part where you put cd's in?"
REDNECK: "You mean the modem??"
ME: "Uhh...yes. The modem."
REDNECK: "BLAHBLAHBALH BLAH"
ME: "OK sir, you've reached the Business technical support group, and your account is showing that you are a home user. Is that correct?"
REDNECK: "Uh, YEAH! NOW FIX MY COMPUTER!"
ME: "Sir, I would love to be able to help you, but I cannot troubleshoot your system. We only support coporate, military, educational, mid to small business, and government systems. I can directly transfer you to the home support group, and they'll be better equipped to help you."
REDNECK: "WELL GODDAMMIT IF YOU CAN'T HELP ME WHAT AM I GUNNA DO??? YOU STUPID BITCH YOU GOTTA FIX IT!"
ME: "Sir, if I transfer you to your support group, they'll fix your problem"
REDNEC: "Yeah whatever. Screw you."
ME: "Ok sir, hold just one moment."

Yeah. I want to go back to bed.
I hate home users. I hate Saturdays.
This account has disabled anonymous posting.
If you don't have an account you can create one now.
HTML doesn't work in the subject.
More info about formatting

Profile

techrecovery: (Default)
Elitist Computer Nerd Posse

April 2017

S M T W T F S
      1
2345678
91011121314 15
16171819202122
23242526272829
30      

Most Popular Tags

Style Credit

Expand Cut Tags

No cut tags
Page generated Mar. 20th, 2026 04:07 am
Powered by Dreamwidth Studios